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We are seeking a detail-oriented and customer-focused individual to join our team as a Quality Assurance and Complaints Handling Specialist. Develop and implement quality assurance protocols and performance metrics to assess the Centre performance and identify areas for improvement. Proven experience in a customer service, call centre, or helpdesk environment, with a focus on quality assurance and complaint handling. If you are passionate about providing exceptional customer service, driving continuous improvement, and ensuring customer satisfaction, we invite you to join our team as a Quality Assurance and Complaints Handling Specialist. In this role, you will be responsible for ensuring the quality and efficiency of the Operations Centre while effectively handling customer complaint
We are seeking a detail-oriented and customer-focused individual to join our team as a Quality Assurance and Complaints Handling Specialist. Develop and implement quality assurance protocols and performance metrics to assess the Centre performance and identify areas for improvement. Proven experience in a customer service, call centre, or helpdesk environment, with a focus on quality assurance and complaint handling. If you are passionate about providing exceptional customer service, driving continuous improvement, and ensuring customer satisfaction, we invite you to join our team as a Quality Assurance and Complaints Handling Specialist. In this role, you will be responsible for ensuring the quality and efficiency of the Operations Centre while effectively handling customer complaint
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We are looking for a number of Java Developers to work for a Digital consultancy across several of their key clients. * Proven experience as a Java Developer. * Developing, testing, and deploying high-quality code primarily using Java and Spring Boot.
We are looking for a number of Java Developers to work for a Digital consultancy across several of their key clients. * Proven experience as a Java Developer. * Developing, testing, and deploying high-quality code primarily using Java and Spring Boot.
FEATURED
Proficiency in Java, including Java 8 and above.
Proficiency in Java, including Java 8 and above.
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Customer Services Quality Assurance Analyst
Customer Services Quality Assurance Analyst
Canada Life Group (UK) Ltd (The)
Isle Of Man (IM2)
Competitive
As a QA analyst, you'll undertake timely and accurate outcome testing on a day-to-day basis, working in close conjunction with CS Operational Specialists and Risk and Compliance to deliver consistent and meaningful reporting to support process enhancements, root cause analysis and best practice. * Action Tracking: Monitor and escalate the closure of remedial actions identified through quality assurance assessments * The QA team in customer services is responsible for outcome testing across multiple channels and processes and products, providing assurance to the business that we are meeting corporate objectives and outcomes provided for customers are fair and in line with both business and regulatory requirements. * The role provides the opportunity to learn about our different financial products and p
As a QA analyst, you'll undertake timely and accurate outcome testing on a day-to-day basis, working in close conjunction with CS Operational Specialists and Risk and Compliance to deliver consistent and meaningful reporting to support process enhancements, root cause analysis and best practice. * Action Tracking: Monitor and escalate the closure of remedial actions identified through quality assurance assessments * The QA team in customer services is responsible for outcome testing across multiple channels and processes and products, providing assurance to the business that we are meeting corporate objectives and outcomes provided for customers are fair and in line with both business and regulatory requirements. * The role provides the opportunity to learn about our different financial products and p
PREMIUM
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Maintain and update quality documentation, including logging and updating the status of complaints. Enter and manage data in quality databases and spreadsheets. Communicate with production, engineering and suppliers to resolve documentation or quality data queries. Provide general administrative support to the QHSE Manager and Quality Inspectors as required. Experience of working in a Manufacturing environment is preferred so there is a solid understanding and awareness of the process flow from raw materials to finished products ( including procurement, planning and production, quality testing through to packaging and distribution). Essential understanding of AS / EN 9100 and / or AS / EN 9120 principles or similar quality systems. Previous experience in an administra
Maintain and update quality documentation, including logging and updating the status of complaints. Enter and manage data in quality databases and spreadsheets. Communicate with production, engineering and suppliers to resolve documentation or quality data queries. Provide general administrative support to the QHSE Manager and Quality Inspectors as required. Experience of working in a Manufacturing environment is preferred so there is a solid understanding and awareness of the process flow from raw materials to finished products ( including procurement, planning and production, quality testing through to packaging and distribution). Essential understanding of AS / EN 9100 and / or AS / EN 9120 principles or similar quality systems. Previous experience in an administra
FEATURED
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Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. The firm is looking to recruit a n SSC Associate who will join the ATEQA Team (After The Event Q uality Assurance) within BDO’s Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration and assurance of the firm’s Conflicts of Interest (COI), Know Your Customer (KYC) & Anti-Money Laundering (AML) requirements, and on-line management system s (Including CMS & CTO2 ). * Undertaking internal “After the Event” Quality A ssurance revie
Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. The firm is looking to recruit a n SSC Associate who will join the ATEQA Team (After The Event Q uality Assurance) within BDO’s Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration and assurance of the firm’s Conflicts of Interest (COI), Know Your Customer (KYC) & Anti-Money Laundering (AML) requirements, and on-line management system s (Including CMS & CTO2 ). * Undertaking internal “After the Event” Quality A ssurance revie
PREMIUM
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This opportunity provides the chance to work within a new dynamic quality team providing quality assurance activities with our supply base. * Management of quality assurance activities associated with an international supply base. * Ideally qualified as a minimum to HND or HNC with experience within Engineering or Quality Assurance. Bolton Opportunity for an experienced Product Assurance Engineer to join the Quality Supply Chain team in support of non-conformance management and audit of the missile production supply chain. Conduct Quality audits/assessments in line with the surveillance plan and against the Suppliers contracted Quality requirements, reviewing the Supplier's corrective action progress, conducting product acceptance, *
This opportunity provides the chance to work within a new dynamic quality team providing quality assurance activities with our supply base. * Management of quality assurance activities associated with an international supply base. * Ideally qualified as a minimum to HND or HNC with experience within Engineering or Quality Assurance. Bolton Opportunity for an experienced Product Assurance Engineer to join the Quality Supply Chain team in support of non-conformance management and audit of the missile production supply chain. Conduct Quality audits/assessments in line with the surveillance plan and against the Suppliers contracted Quality requirements, reviewing the Supplier's corrective action progress, conducting product acceptance, *
FEATURED
We would welcome applications for this Technical QA Assistant role with the following skills: Quality Assurance, Technical, Microbiology, Food Science, Food Technology, Compliance, Health & Safety, Food Safety, HACCP, Communication, IT Literate, Quality Standards, Organoleptic Techniques, Audit. Are you an experienced Technical | QA Assistant looking for a new challenge? For this Technical QA Assistant role, it is essential you have a minimum of two years in a technical role with a minimum of one year meat industry and BRC experience. The post holder will also be responsible for monitoring the factory quality & food safety systems and for determining that quality, safety, and legality are met at each stage of the process by liaising effectively with a
We would welcome applications for this Technical QA Assistant role with the following skills: Quality Assurance, Technical, Microbiology, Food Science, Food Technology, Compliance, Health & Safety, Food Safety, HACCP, Communication, IT Literate, Quality Standards, Organoleptic Techniques, Audit. Are you an experienced Technical | QA Assistant looking for a new challenge? For this Technical QA Assistant role, it is essential you have a minimum of two years in a technical role with a minimum of one year meat industry and BRC experience. The post holder will also be responsible for monitoring the factory quality & food safety systems and for determining that quality, safety, and legality are met at each stage of the process by liaising effectively with a
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Automation Test Engineer
Automation Test Engineer
Sanderson Government and Defence
Manchester (M1), M1
£300 - £360 per day + Inside IR35
Role: Automation Test Engineer * Work closely with developers, analysts, and DevOps engineers to embed testing early in the delivery lifecycle * Contribute to CI/CD pipelines and continuous quality practices * Strong hands-on experience in Java or JavaScript * Proven background in automation testing
Role: Automation Test Engineer * Work closely with developers, analysts, and DevOps engineers to embed testing early in the delivery lifecycle * Contribute to CI/CD pipelines and continuous quality practices * Strong hands-on experience in Java or JavaScript * Proven background in automation testing
FEATURED
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We are seeking a Backend Engineer with strong Java (Spring Boot) expertise to build scalable services. * Kotlin (+ Java), Spring Boot, Gradle, IntelliJ
We are seeking a Backend Engineer with strong Java (Spring Boot) expertise to build scalable services. * Kotlin (+ Java), Spring Boot, Gradle, IntelliJ
FEATURED