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Senior Technical Consultant - Genesys
Senior Technical Consultant - Genesys
COMPUTACENTER (UK) LIMITED
Hatfield, Hertfordshire, AL10 9TW
Unspecified
Life on the team - Join a high-impact team at the forefront of global service delivery innovation. As part of the GSD Systems team, youll play a key role in delivering and enhancing the contact centre technologies that support Computacenters Global Service Desk (GSD). With over 4,000 agents relying on our solutions daily, we ensure seamless multi-channel experiences from voice and email to web chat and chatbot with industry-leading reliability. You'll be surrounded by forward-thinking professionals who are passionate about technology, continuous improvement, and delivering exceptional customer experiences. This is your opportunity to shape the future of contact centre solutions within a dynamic, global organisation that values innovation, autonomy, and technical excellence. What you'll do * Act as the technical authority for the Genesys Cloud CX platform, leading the
Life on the team - Join a high-impact team at the forefront of global service delivery innovation. As part of the GSD Systems team, youll play a key role in delivering and enhancing the contact centre technologies that support Computacenters Global Service Desk (GSD). With over 4,000 agents relying on our solutions daily, we ensure seamless multi-channel experiences from voice and email to web chat and chatbot with industry-leading reliability. You'll be surrounded by forward-thinking professionals who are passionate about technology, continuous improvement, and delivering exceptional customer experiences. This is your opportunity to shape the future of contact centre solutions within a dynamic, global organisation that values innovation, autonomy, and technical excellence. What you'll do * Act as the technical authority for the Genesys Cloud CX platform, leading the
CRM/CX Marketing Manager - Chelsea, London | 5 days on site £50,000£63,000 base + 12% bonus + 9% pension + benefits - Are you a CRM or CX marketing professional ready to take ownership of a global platform and shape how a brand engages with its customers? Were hiring a CRM/CX Marketing Manager to lead customer engagement through a robust marketing automation ecosystem. This is a high-impact role at the heart of a dynamic in-house marketing team, offering the opportunity to work hands-on with enterprise tech like Emarsys and SAP. What Youll Do * Own and manage the CRM platform (Emarsys), ensuring campaigns and automated programmes are delivered with precision and creativity * Build and optimise workflows, audience segments, and reporting for both automated journeys and ad hoc campaigns * Collaborate daily with marketing, digital, and IT teams to deliver a world-class c
CRM/CX Marketing Manager - Chelsea, London | 5 days on site £50,000£63,000 base + 12% bonus + 9% pension + benefits - Are you a CRM or CX marketing professional ready to take ownership of a global platform and shape how a brand engages with its customers? Were hiring a CRM/CX Marketing Manager to lead customer engagement through a robust marketing automation ecosystem. This is a high-impact role at the heart of a dynamic in-house marketing team, offering the opportunity to work hands-on with enterprise tech like Emarsys and SAP. What Youll Do * Own and manage the CRM platform (Emarsys), ensuring campaigns and automated programmes are delivered with precision and creativity * Build and optimise workflows, audience segments, and reporting for both automated journeys and ad hoc campaigns * Collaborate daily with marketing, digital, and IT teams to deliver a world-class c
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Job Title: Business Intelligence (BI) Analyst - Location: Cambridge (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus - About Us - We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence. As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role - As a BI Analyst, you will play a critical role in helping our clients understand and
Job Title: Business Intelligence (BI) Analyst - Location: Cambridge (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus - About Us - We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence. As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role - As a BI Analyst, you will play a critical role in helping our clients understand and
FEATURED
Job Title: Business Intelligence (BI) Analyst - Location: Oxford (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus - About Us - We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence. As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role - As a BI Analyst, you will play a critical role in helping our clients understand and opt
Job Title: Business Intelligence (BI) Analyst - Location: Oxford (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus - About Us - We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence. As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role - As a BI Analyst, you will play a critical role in helping our clients understand and opt
FEATURED
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Central London - Hybrid (two days per week in the office) Salary Up to £80,000 + Bonus - Method Resourcing is thrilled to be partnering with a global leader in the travel services and benefits sector. They're looking for a Senior HRIS Technical Analyst to join the Global Business Systems division. In this hands-on technical role, you'll serve as a trusted expert on HR systems and a critical support partner to the HR team, with a focus on Workday and its integrations. Your work will ensure smooth system operations, enable greater automation, and play a pivotal role in advancing our HR technology landscape. * Act as the technical subject matter expert for Workday and HR systems * Maintain and enhance system integrations using EIB, Workday Studio, Web Services (REST, SOAP), and related APIs * Provide 2nd and 3rd line support, translating business needs into technical sol
Central London - Hybrid (two days per week in the office) Salary Up to £80,000 + Bonus - Method Resourcing is thrilled to be partnering with a global leader in the travel services and benefits sector. They're looking for a Senior HRIS Technical Analyst to join the Global Business Systems division. In this hands-on technical role, you'll serve as a trusted expert on HR systems and a critical support partner to the HR team, with a focus on Workday and its integrations. Your work will ensure smooth system operations, enable greater automation, and play a pivotal role in advancing our HR technology landscape. * Act as the technical subject matter expert for Workday and HR systems * Maintain and enhance system integrations using EIB, Workday Studio, Web Services (REST, SOAP), and related APIs * Provide 2nd and 3rd line support, translating business needs into technical sol
FEATURED
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Role: Backend Engineer (NestJS, SaaS, ERP) We're hiring a seasoned backend engineer to lead our platform rebuild You'll collaborate closely with the founder, shaping the product and scaling the tech. What You'll Do * Lead backend dev using NestJS * Design scalable APIs and ERP/accounting tool integrations * Work with AI tools (OpenAI, Vertex AI) * Define architecture and set engineering standards * Mentor junior developers What We're Looking For * Strong NestJS + SaaS backend experience * ERP/accounting integration experience * Solid JavaScript/TypeScript skills * Comfortable owning projects end-to-end * Bonus: Experience with AI APIs and frontend (Next.js/Node.js)
Role: Backend Engineer (NestJS, SaaS, ERP) We're hiring a seasoned backend engineer to lead our platform rebuild You'll collaborate closely with the founder, shaping the product and scaling the tech. What You'll Do * Lead backend dev using NestJS * Design scalable APIs and ERP/accounting tool integrations * Work with AI tools (OpenAI, Vertex AI) * Define architecture and set engineering standards * Mentor junior developers What We're Looking For * Strong NestJS + SaaS backend experience * ERP/accounting integration experience * Solid JavaScript/TypeScript skills * Comfortable owning projects end-to-end * Bonus: Experience with AI APIs and frontend (Next.js/Node.js)
My client is looking for a talentedMagento Developerwith strong backend experience to join their dynamic dev team. If you enjoy building custom ecommerce solutions, integrating complex systems, and collaborating in a supportive tech environment, this could be the role for you. This role is predominately remote, although the team meet up onsite once a month near Farringdon. There is no specific requirement to attend every month, however some flexibility would be beneficial. The Role - Youll be responsible for delivering tailored features and functionality across a variety of ecommerce projects. * Developing and maintaining bespoke Magento functionality. * Working with the development team to ensure new code aligns with the Magento framework and delivers great performance. * Reviewing code, pull requests, and supporting peer development.
My client is looking for a talentedMagento Developerwith strong backend experience to join their dynamic dev team. If you enjoy building custom ecommerce solutions, integrating complex systems, and collaborating in a supportive tech environment, this could be the role for you. This role is predominately remote, although the team meet up onsite once a month near Farringdon. There is no specific requirement to attend every month, however some flexibility would be beneficial. The Role - Youll be responsible for delivering tailored features and functionality across a variety of ecommerce projects. * Developing and maintaining bespoke Magento functionality. * Working with the development team to ensure new code aligns with the Magento framework and delivers great performance. * Reviewing code, pull requests, and supporting peer development.
Work closely with the team to develop new features, such as better interpretation layers, enhanced data decoding, and improved API coverage for various blockchain data.
Work closely with the team to develop new features, such as better interpretation layers, enhanced data decoding, and improved API coverage for various blockchain data.
NEW
Be the go-to technical authority for the backend API, from architecture through to delivery. Ensure our API meets the needs of both our smallest and largest enterprise clients.
Be the go-to technical authority for the backend API, from architecture through to delivery. Ensure our API meets the needs of both our smallest and largest enterprise clients.
We are now looking for a Technical Product Marketing Manager to lead go-to-market (GTM) strategies for our API product. You'll work at the intersection of product, marketing, sales, and customer success to drive adoption, awareness, and customer understanding of our API innovations and roadmap. * Own GTM strategy for new API product features and launches, from positioning and messaging to enablement and campaign planning * 8 years of experience in product marketing, ideally with developer tools or API-based products
We are now looking for a Technical Product Marketing Manager to lead go-to-market (GTM) strategies for our API product. You'll work at the intersection of product, marketing, sales, and customer success to drive adoption, awareness, and customer understanding of our API innovations and roadmap. * Own GTM strategy for new API product features and launches, from positioning and messaging to enablement and campaign planning * 8 years of experience in product marketing, ideally with developer tools or API-based products
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Exposure to Swift Vapor for server-side API development (desirable, not essential).
Exposure to Swift Vapor for server-side API development (desirable, not essential).
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Programming in Azure / Microsoft capable languages, such as ARM / Bicep, PowerShell, yaml, Python and a understanding of Azure API's from the data plane
Programming in Azure / Microsoft capable languages, such as ARM / Bicep, PowerShell, yaml, Python and a understanding of Azure API's from the data plane
NEW
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Knowledge of microservice architecture and API design principles
Knowledge of microservice architecture and API design principles
NEW
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Senior Android Developers - Remote - up to £95K + Package
Senior Android Developers - Remote - up to £95K + Package
Halian Technology Limited
Soho, W1
£95,000 per annum
Rest API Development
Rest API Development
NEW
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5+ years experience in working with the .NET framework, particularly with ASP.NET Core, React/React Native, C#, Web API Experience developing REST API-driven mobile first web applications
5+ years experience in working with the .NET framework, particularly with ASP.NET Core, React/React Native, C#, Web API Experience developing REST API-driven mobile first web applications
NEW
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Backend Software Engineer C# .Net - Asset Management
Backend Software Engineer C# .Net - Asset Management
Client Server
The City, EC4
£100000 - £150000 per annum + bonus + benefits
There's a focus on backend and API development although you'll also have elements of front end work with JavaScript and React.js.
There's a focus on backend and API development although you'll also have elements of front end work with JavaScript and React.js.
NEWPREMIUM
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Implement schema registries, data contracts, and API-first data governance.
Implement schema registries, data contracts, and API-first data governance.
NEWFEATURED
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Knowledge / hands -on with the following tech is a huge advantage - SQL, Rest API's, Postman, SOAP, Automation scripting
Knowledge / hands -on with the following tech is a huge advantage - SQL, Rest API's, Postman, SOAP, Automation scripting
PREMIUM
PowerShell scripting and use of Microsoft Graph API
PowerShell scripting and use of Microsoft Graph API
NEW
Senior Security Engineer (PurView, Sentinel, Defender)
Senior Security Engineer (PurView, Sentinel, Defender)
Invitise Ltd
WC1A, Central London
Up to £70,000 per annum + Excellent Benefits
PowerShell scripting and use of Microsoft Graph API
PowerShell scripting and use of Microsoft Graph API
NEW
Also, you will be developing application programming interfaces (API's) to support mobile functionality, working with popular operating systems like IOS and Android, considering UI and UX principles when creating applications.
Also, you will be developing application programming interfaces (API's) to support mobile functionality, working with popular operating systems like IOS and Android, considering UI and UX principles when creating applications.
FEATURED
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Knowledge of FTP/SFTP, SSL Certificates, REST API, SOAP, Postman, SoapUI.
Knowledge of FTP/SFTP, SSL Certificates, REST API, SOAP, Postman, SoapUI.
FEATURED
Experience with SQL for data validation and API testing tools such as Postman.
Experience with SQL for data validation and API testing tools such as Postman.
FEATURED
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API-savvy, with a side of .NET, JavaScript, and Git-fu
API-savvy, with a side of .NET, JavaScript, and Git-fu
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Staff Back End Engineer
Staff Back End Engineer
John Lewis & Partners
SW1V, South West London, SW1V 2QQ
From £75,000 to £92,000 per annum
REST API development and/or consumption.
REST API development and/or consumption.
NEW
Related Jobs
Locations
- Southwark
- The City, City (EC3)
- The City, City (EC4)
- Soho
- Bishopsgate
- Brentford End
- Charing Cross
- Chelsea
- Clerkenwell
- Covent Garden
- City of London
- Central London
- West End
- Reading
- South East London
- South West London
- Cambridge
- East London
- Milton Keynes
- Maidenhead
- London
- Berkshire
- Oxfordshire
- Hertfordshire
- Cambridgeshire
- Buckinghamshire
- Warwickshire
- Leicestershire
- Bedfordshire
- Northamptonshire
- South East
- Midlands
- East Midlands
- East Anglia
- West Midlands