Job Title: IT Support Technician - 1st / 2nd Line - Candidates with experience of: Support Analyst, IT Advisor, IT Account Manager, SQL, Technical Account Manager, Solutions Consultant, Customer Success Executive, Customer Excellence Manager, Client Support, IT Services Manager, IT Sales Account Manager, may also be considered for this role. This is a market-leading company that provides IT solutions for opticians and the optical profession throughout the UK and Ireland. You will be part of an office-based Support Desk Team, providing a high-quality and efficient service to over 500 customers. * Providing remote support by dialling into customer systems when necessary. * Logging all calls on the company's support soft
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