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As a Technical Support Team Lead at Rapid7, youll lead a team of Technical Support Engineers who help customers resolve complex technical issues. Youll combine hands-on problem-solving with coaching and operational oversight to deliver a world-class support experience in our EMEA region. This is a hybrid role based at our Belfast office. About the Team - The EMEA Technical Support team plays a key role in ensuring our customers receive world-class support as they adopt and scale Rapid7s security products. We are a tight-knit, collaborative group that takes pride in our ability to solve complex problems, support each others development, and consistently deliver excellent service. About the Role - As a Technical Support Team Lead, your primary responsibility will be to drive day-to-day operational excellence, support team growth, and foster a culture of ownership and co
As a Technical Support Team Lead at Rapid7, youll lead a team of Technical Support Engineers who help customers resolve complex technical issues. Youll combine hands-on problem-solving with coaching and operational oversight to deliver a world-class support experience in our EMEA region. This is a hybrid role based at our Belfast office. About the Team - The EMEA Technical Support team plays a key role in ensuring our customers receive world-class support as they adopt and scale Rapid7s security products. We are a tight-knit, collaborative group that takes pride in our ability to solve complex problems, support each others development, and consistently deliver excellent service. About the Role - As a Technical Support Team Lead, your primary responsibility will be to drive day-to-day operational excellence, support team growth, and foster a culture of ownership and co
Location: UK remote - Division: Ticketmaster - Line Manager: Sr Manager - Network Services - Contract Terms: Permanent, 40 hours per week - The Network Reliability Engineering (NRE) team is a newly established group within our global network team, focused on bringing a software-first approach to network engineering and operations. Our mission is to eliminate manual effort, improve reliability, and enable agility through automation. As a software engineering team, NRE partners closely with the core network team to identify operational challenges and build automation solutions that scale. We also collaborate with other software engineering teams within the infrastructure group to deliver end-to-end tooling and services. The team plays a critical role in evolving the way networks are managedleveraging automation frameworks, observability tools, and SRE best practices to
Location: UK remote - Division: Ticketmaster - Line Manager: Sr Manager - Network Services - Contract Terms: Permanent, 40 hours per week - The Network Reliability Engineering (NRE) team is a newly established group within our global network team, focused on bringing a software-first approach to network engineering and operations. Our mission is to eliminate manual effort, improve reliability, and enable agility through automation. As a software engineering team, NRE partners closely with the core network team to identify operational challenges and build automation solutions that scale. We also collaborate with other software engineering teams within the infrastructure group to deliver end-to-end tooling and services. The team plays a critical role in evolving the way networks are managedleveraging automation frameworks, observability tools, and SRE best practices to
Expertise in cloud architecture, microservices, API gateway design, DevOps practices, datapipelines, and enterprise service mesh architecture.
Expertise in cloud architecture, microservices, API gateway design, DevOps practices, datapipelines, and enterprise service mesh architecture.
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API design, usage and specification
API design, usage and specification
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You are a collaborative Software Engineer with proven professional experience in Javascript/Typescript , React , and Node.JS , you possess a strong understanding of API design, consumption, and client-side logic.
You are a collaborative Software Engineer with proven professional experience in Javascript/Typescript , React , and Node.JS , you possess a strong understanding of API design, consumption, and client-side logic.
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