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APIs: Understanding of RESTful API design and development.
APIs: Understanding of RESTful API design and development.
Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and all-things-digital solutions, is looking for a Technical Support Engineer to join our dynamic team. 9:00 - 18:00 in UK time zone - 9:00 - 18:00 in US EAST time zone - What You Will Do * Help customers by answering their toughest technical questions * Provide technical support to customers using email, chat, and Zoom * Handle multiple concurrent issues with varying severity, making sure that they are responded to within the established SLAs * Focus on accelerating investigations and minimizing support ticket resolution times via live Zoom calls * Troubleshoot logs to identify errors/exceptions and their root cause * Act as Incident Commander during service incidents and maintain updates on the Status page
Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and all-things-digital solutions, is looking for a Technical Support Engineer to join our dynamic team. 9:00 - 18:00 in UK time zone - 9:00 - 18:00 in US EAST time zone - What You Will Do * Help customers by answering their toughest technical questions * Provide technical support to customers using email, chat, and Zoom * Handle multiple concurrent issues with varying severity, making sure that they are responded to within the established SLAs * Focus on accelerating investigations and minimizing support ticket resolution times via live Zoom calls * Troubleshoot logs to identify errors/exceptions and their root cause * Act as Incident Commander during service incidents and maintain updates on the Status page
As a Developer you'll work as an important member of Future's Platform Team, in close collaboration with the wider Technology & Engineering department. Your key aim is to ensure the delivery of scalable, well-structured, efficient web applications and components. You will work on both green-field projects built from the ground up, using the latest libraries and best practice, as well as maintaining and improving existing code. You will manage the scoping and planning of new software components, refactoring existing code and working with other teams to build new services and products. What you'll be doing - Reporting to the Tech Lead, you'll focus on building high-quality, performant UI components. These components are for Future's proprietary Vanilla platform, a system that integrates TypeScript and PHP.
As a Developer you'll work as an important member of Future's Platform Team, in close collaboration with the wider Technology & Engineering department. Your key aim is to ensure the delivery of scalable, well-structured, efficient web applications and components. You will work on both green-field projects built from the ground up, using the latest libraries and best practice, as well as maintaining and improving existing code. You will manage the scoping and planning of new software components, refactoring existing code and working with other teams to build new services and products. What you'll be doing - Reporting to the Tech Lead, you'll focus on building high-quality, performant UI components. These components are for Future's proprietary Vanilla platform, a system that integrates TypeScript and PHP.
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