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To be right for this role, you should have extensive mobile and API automation experience and the ability to self-serve by building the tooling required to support your automation efforts. * Lead an automation team to build pipelines and tooling for mobile app automation, e2e testing suites, and API testing
To be right for this role, you should have extensive mobile and API automation experience and the ability to self-serve by building the tooling required to support your automation efforts. * Lead an automation team to build pipelines and tooling for mobile app automation, e2e testing suites, and API testing
Define and manage the external access layer, creating a secure and governed API Gateway that empowers third-party developers to integrate independently. * Establish a consistent API publishing workflow for all internal squads, ensuring quality and governance as we scale our external offerings. You have a deep understanding of developer platforms and API ecosystems, with experience in both internal productivity and external integration. * Sector knowledge: You have technical fluency in areas like CI/CD, observability, API gateways, and infrastructure-as-code. Deliver a world-class external access layer, including a Developer Portal and governed API Gateway, to empower third-party developers to self-serve and integrate seamlessly.
Define and manage the external access layer, creating a secure and governed API Gateway that empowers third-party developers to integrate independently. * Establish a consistent API publishing workflow for all internal squads, ensuring quality and governance as we scale our external offerings. You have a deep understanding of developer platforms and API ecosystems, with experience in both internal productivity and external integration. * Sector knowledge: You have technical fluency in areas like CI/CD, observability, API gateways, and infrastructure-as-code. Deliver a world-class external access layer, including a Developer Portal and governed API Gateway, to empower third-party developers to self-serve and integrate seamlessly.
REST APIs and API integration
REST APIs and API integration
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Our API service layer is written in Go, following a documentation-first mindset. * Experience delivering cloud-based REST API solutions
Our API service layer is written in Go, following a documentation-first mindset. * Experience delivering cloud-based REST API solutions
Provide guidance to customers who are implementing solutions using the Sprinklr API. * Analyze backend code and API requests/responses. * Create API Extensions using 3rd party API endpoints to be consumed within Sprinklr workflows. * Proven track record with API-based integrations (REST, JSON, authentication flows such as OAuth 2.0).
Provide guidance to customers who are implementing solutions using the Sprinklr API. * Analyze backend code and API requests/responses. * Create API Extensions using 3rd party API endpoints to be consumed within Sprinklr workflows. * Proven track record with API-based integrations (REST, JSON, authentication flows such as OAuth 2.0).
Crucially, the ability to understand how these tools integrate (data flow, API concepts) is essential, even if they're not building the integrations from scratch.
Crucially, the ability to understand how these tools integrate (data flow, API concepts) is essential, even if they're not building the integrations from scratch.
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. Job Description * Architect and Design Cloud Solutions: Design and implement end-to-end cloud solutions on Azur
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. Job Description * Architect and Design Cloud Solutions: Design and implement end-to-end cloud solutions on Azur
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life - The Digital Technologies Business Unit (DTBU) at Medtronic is implementing cutting-edge AI technology, computer vision, and augmented reality in the operating room (OR) to augment surgical coaching, and eventually, performance. Our goal is to deliver safer surgery around the world. Our Touch SurgeryTM Video solution is an innovative video management and data analytics platform for hospitals that includes the DS1 Computer, our first OR device, allowing surgeons, OR team members, and trainees to securely access videos of their procedures shortly after surgery.
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life - The Digital Technologies Business Unit (DTBU) at Medtronic is implementing cutting-edge AI technology, computer vision, and augmented reality in the operating room (OR) to augment surgical coaching, and eventually, performance. Our goal is to deliver safer surgery around the world. Our Touch SurgeryTM Video solution is an innovative video management and data analytics platform for hospitals that includes the DS1 Computer, our first OR device, allowing surgeons, OR team members, and trainees to securely access videos of their procedures shortly after surgery.
Lead the design and implementation of comprehensive quality strategies across platforms like Salesforce, Azure, and AWS, including test approaches (unit, integration, API, UI, performance, security, accessibility) and automation frameworks using C#, Python, Apex, and TypeScript. Proven test automation skills using tools like Selenium, Playwright, Cypress, pytest, xUnit/NUnit, or Jest for functional, integration, API, and end-to-end testing.
Lead the design and implementation of comprehensive quality strategies across platforms like Salesforce, Azure, and AWS, including test approaches (unit, integration, API, UI, performance, security, accessibility) and automation frameworks using C#, Python, Apex, and TypeScript. Proven test automation skills using tools like Selenium, Playwright, Cypress, pytest, xUnit/NUnit, or Jest for functional, integration, API, and end-to-end testing.
Architecture and security-by-design, translating business needs into scalable, API-first solutions, applying OWASP principles, OAuth2/OIDC, and secure coding practices.
Architecture and security-by-design, translating business needs into scalable, API-first solutions, applying OWASP principles, OAuth2/OIDC, and secure coding practices.
Location: Central London or Remote [Moldova] Job Type: Full time - Why join us? If you love food and technology as much as we do, youll love life at Vita Mojo. Were on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, were powering the digital transformation of your favourite pubs, bars and restaurants. And we want a world where everyone gets the meal theyre hoping for. Each and every time. Our Vita Mojo DNA - Were proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, youll be joining a supportive team whove always got your back. Our passion for technology and food is matched only by our support for our people. About the role - Your mission as a Vita Mojo Full Stack Engineer is to help us bring o
Location: Central London or Remote [Moldova] Job Type: Full time - Why join us? If you love food and technology as much as we do, youll love life at Vita Mojo. Were on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, were powering the digital transformation of your favourite pubs, bars and restaurants. And we want a world where everyone gets the meal theyre hoping for. Each and every time. Our Vita Mojo DNA - Were proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, youll be joining a supportive team whove always got your back. Our passion for technology and food is matched only by our support for our people. About the role - Your mission as a Vita Mojo Full Stack Engineer is to help us bring o
Were a specialist financial technology company transforming B2B credit (website) * Were backed by top European and American VCs including Dawn Capital, Octopus Ventures, Talis and Expa * Founded in 2020, we are licensed and operating across the UK, Europe, US and Canada with offices in London, New York and Dallas * Since our commercial launch in March 2022, we are already serving some of the worlds largest companies, providing them with superior credit protection and innovative risk management technology - Were looking for a Full Stack / Back End Engineer whos excited to build reliable systems and experiment with new technologies. Youll help design, build, and maintain the APIs and services behind our platform, working across the stack from infrastructure to UI. Youll be closely involved in technical decisions, architecture, and best practices, while contributing dire
Were a specialist financial technology company transforming B2B credit (website) * Were backed by top European and American VCs including Dawn Capital, Octopus Ventures, Talis and Expa * Founded in 2020, we are licensed and operating across the UK, Europe, US and Canada with offices in London, New York and Dallas * Since our commercial launch in March 2022, we are already serving some of the worlds largest companies, providing them with superior credit protection and innovative risk management technology - Were looking for a Full Stack / Back End Engineer whos excited to build reliable systems and experiment with new technologies. Youll help design, build, and maintain the APIs and services behind our platform, working across the stack from infrastructure to UI. Youll be closely involved in technical decisions, architecture, and best practices, while contributing dire
Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But were more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over 10 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain. Innovation is in our DNA, and we have an insatiable hunger to wow! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market.
Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But were more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over 10 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain. Innovation is in our DNA, and we have an insatiable hunger to wow! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market.
About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate their complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our clients system topologies.
About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate their complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our clients system topologies.
Location : London ? Office requirement : Hybrid, 1-2 days per week in office Employment type : Permanent - At GWI we're always looking for extraordinary people who thrive on making an extraordinary impact. Right now we're looking for a Technical Product Manager to play a key role in our calculations squad of the Platform Product team in London. If that's you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. Sounds great, what will I be doing? As our Technical Product Manager you'll sit within the Calculations squad of the Platform Product team, who are responsible for GWI's high-performance computation engine that processes billions of data points to deliver fast, accurate, and scalable insights. This system sits at the core of our platform, powering in-memory data processing across all
Location : London ? Office requirement : Hybrid, 1-2 days per week in office Employment type : Permanent - At GWI we're always looking for extraordinary people who thrive on making an extraordinary impact. Right now we're looking for a Technical Product Manager to play a key role in our calculations squad of the Platform Product team in London. If that's you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. Sounds great, what will I be doing? As our Technical Product Manager you'll sit within the Calculations squad of the Platform Product team, who are responsible for GWI's high-performance computation engine that processes billions of data points to deliver fast, accurate, and scalable insights. This system sits at the core of our platform, powering in-memory data processing across all
Company Overview - IMS is a leader in connected car and telematics services. We provide services and analytics to insurers, governments, and enterprises. We are proud to be the developer of the industry-acclaimed, cloud-based connected car platform. From insurers and governments to dealerships and everyday drivers, were proud to produce technology that makes driving - Safer. Smarter. Greener. Description - The Senior Data Scientist is responsible for developing and implementing advanced data science models, machine learning algorithms, and predictive analytics solutions to drive business insights, product innovation, and operational efficiencies at IMS. This role plays a critical part in enhancing telematics, mobility, and insurance technology solutions through data-driven decision-making, statistical analysis, and AI-driven automation.
Company Overview - IMS is a leader in connected car and telematics services. We provide services and analytics to insurers, governments, and enterprises. We are proud to be the developer of the industry-acclaimed, cloud-based connected car platform. From insurers and governments to dealerships and everyday drivers, were proud to produce technology that makes driving - Safer. Smarter. Greener. Description - The Senior Data Scientist is responsible for developing and implementing advanced data science models, machine learning algorithms, and predictive analytics solutions to drive business insights, product innovation, and operational efficiencies at IMS. This role plays a critical part in enhancing telematics, mobility, and insurance technology solutions through data-driven decision-making, statistical analysis, and AI-driven automation.
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Description - This is an exciting opportunity for a service delivery engineer (SDE) to play a key role in operating our innovative managed services. Working across our managed detection and response (MDR) and extended detection and response (XDR) offerings, the individual will be responsible for supporting customers throughout their time with Solis, from their initial technical onboarding to regular health checks and maintenance to ensure the service runs smoothly and effectively. This is a customer-facing role requiring strong verbal and written communication skills. Foundational technical knowledge is also key to ensure our tools are deployed and configured correctly. The candidate will also support the ongoing improvement of service delivery processes. Key Responsibilities - Onboarding and Maintenance
Description - This is an exciting opportunity for a service delivery engineer (SDE) to play a key role in operating our innovative managed services. Working across our managed detection and response (MDR) and extended detection and response (XDR) offerings, the individual will be responsible for supporting customers throughout their time with Solis, from their initial technical onboarding to regular health checks and maintenance to ensure the service runs smoothly and effectively. This is a customer-facing role requiring strong verbal and written communication skills. Foundational technical knowledge is also key to ensure our tools are deployed and configured correctly. The candidate will also support the ongoing improvement of service delivery processes. Key Responsibilities - Onboarding and Maintenance
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Curve is a next-gen insights, analytics and technology consultancy that leverages digital consumer data and advanced technology to help businesses unlock consumer opportunities. Digital consumer data is powerful; its big, its real, and its always updating. We use a combination of in-house technology and bespoke solutions, powered by AI, to transform data from sources such as Social, Reviews, Search, and broader marketing and sales data. These reveal fresh insights for our clients; helping them to build better products and brands, to deliver effective marketing to consumers. 1. Natural Language Processing, GPT & other LLMs - 2. Marketing Data Science & Personalisation - 3. Data Engineering & Data Architecture - 4. As a start-up, we can move faster than most companies and do things differently. We have experienced rapid growth so far and were looking for a Senior Data E
Curve is a next-gen insights, analytics and technology consultancy that leverages digital consumer data and advanced technology to help businesses unlock consumer opportunities. Digital consumer data is powerful; its big, its real, and its always updating. We use a combination of in-house technology and bespoke solutions, powered by AI, to transform data from sources such as Social, Reviews, Search, and broader marketing and sales data. These reveal fresh insights for our clients; helping them to build better products and brands, to deliver effective marketing to consumers. 1. Natural Language Processing, GPT & other LLMs - 2. Marketing Data Science & Personalisation - 3. Data Engineering & Data Architecture - 4. As a start-up, we can move faster than most companies and do things differently. We have experienced rapid growth so far and were looking for a Senior Data E
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Your Opportunity: Based in our Enfield office with a hybrid working model, youll join the Global Customer Satisfaction department as a Technical Support Specialist. If youre passionate about providing outstanding customer support, building strong client relationships, and enjoy working in a fast-paced, technology-focused environment, this is the role for you! Were seeking a dedicated French-speaking Technical Support Specialist to assist customers using EBSCO software solutions and help ensure their success. * Troubleshoot and resolve product-related issues * Guide clients through installation, configuration, and upgrades * Monitor customer casework and ensure timely resolution * Conduct proactive service meetings and communicate updates * Advocate for customer needs across internal teams * Deliver internal training and maintain support documentation
Your Opportunity: Based in our Enfield office with a hybrid working model, youll join the Global Customer Satisfaction department as a Technical Support Specialist. If youre passionate about providing outstanding customer support, building strong client relationships, and enjoy working in a fast-paced, technology-focused environment, this is the role for you! Were seeking a dedicated French-speaking Technical Support Specialist to assist customers using EBSCO software solutions and help ensure their success. * Troubleshoot and resolve product-related issues * Guide clients through installation, configuration, and upgrades * Monitor customer casework and ensure timely resolution * Conduct proactive service meetings and communicate updates * Advocate for customer needs across internal teams * Deliver internal training and maintain support documentation
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at Ebury - London - Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Product - Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week - We're looking for an accomplished and dynamic Senior Product Manager to join our growing product team. In this pivotal role, you'll take the lead on defining and delivering key product features and initiatives from concept th
at Ebury - London - Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Product - Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week - We're looking for an accomplished and dynamic Senior Product Manager to join our growing product team. In this pivotal role, you'll take the lead on defining and delivering key product features and initiatives from concept th
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General Information Locations : Guildford, Surrey, United Kingdom - Role ID 211346 Worker Type Temporary - with Benefits (EU & Malaysia) Studio/Department CT - IT Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. The Employee & Studio Experience (ESE) IT team powers the people and workplace technology that helps EA teams do their best work. We develop, and support systems that shape the way employees connect . From core platforms to employee experience solutions, we promote approaches that make EA not only a great place to play, but a great place to work.
General Information Locations : Guildford, Surrey, United Kingdom - Role ID 211346 Worker Type Temporary - with Benefits (EU & Malaysia) Studio/Department CT - IT Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. The Employee & Studio Experience (ESE) IT team powers the people and workplace technology that helps EA teams do their best work. We develop, and support systems that shape the way employees connect . From core platforms to employee experience solutions, we promote approaches that make EA not only a great place to play, but a great place to work.
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Company Overview - At Motorola Solutions, we believe that everything starts with our people. Were a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination thats critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview - The Senior Software Security Engineer will be responsible for analysing software designs and implementations from a security perspective, identifying and proposing remediations to security issues throughout the software development lifecycle (SDLC). Job Description - This role is primarily hybrid, with occasional travel to our UK offices,
Company Overview - At Motorola Solutions, we believe that everything starts with our people. Were a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination thats critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview - The Senior Software Security Engineer will be responsible for analysing software designs and implementations from a security perspective, identifying and proposing remediations to security issues throughout the software development lifecycle (SDLC). Job Description - This role is primarily hybrid, with occasional travel to our UK offices,
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About Us - Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity.
About Us - Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity.
At Guardian, our mission is simple: to ensure every family has protection they truly believe in. Were challenging the market with a fresh approach and a brand promise Life. Made Better. We are looking for an experienced Test Automation Engineer to join our team. What does a Test Automation Engineer do? As a Test Automation Engineer, you will design build and run automated tests that ensure our software is reliable, high-quality, and user-ready. Youll partner with Developers, Quality and Business Analysts to define testing needs, create scalable test scripts and continuously improve how we test and deliver products. We are modernizing our testing strategy by emphasizing automation as the foundation for scalability, efficiency and adaptability. Our approach fosters seamless collaboration, aligns testing with business goals, and drives continuous improvement.
At Guardian, our mission is simple: to ensure every family has protection they truly believe in. Were challenging the market with a fresh approach and a brand promise Life. Made Better. We are looking for an experienced Test Automation Engineer to join our team. What does a Test Automation Engineer do? As a Test Automation Engineer, you will design build and run automated tests that ensure our software is reliable, high-quality, and user-ready. Youll partner with Developers, Quality and Business Analysts to define testing needs, create scalable test scripts and continuously improve how we test and deliver products. We are modernizing our testing strategy by emphasizing automation as the foundation for scalability, efficiency and adaptability. Our approach fosters seamless collaboration, aligns testing with business goals, and drives continuous improvement.
Thomson Reuters is seeking a Site Reliability Engineer to join the Case Center product within our Service Management, Technology team. The Site Reliability Engineer will support the reliability, performance, and operability of customer environments by contributing to routine change, incident, and problem management processes, as well as by driving continuous improvements in observability and automation across both non-production and production environments. The role will collaborate closely with product engineering, content, customer service, and wider technology teams to deliver resilient and high-quality service outcomes. * Lead proactive monitoring and health management for production and non-production environments; identify options for problem resolution and initiate appropriate actions.
Thomson Reuters is seeking a Site Reliability Engineer to join the Case Center product within our Service Management, Technology team. The Site Reliability Engineer will support the reliability, performance, and operability of customer environments by contributing to routine change, incident, and problem management processes, as well as by driving continuous improvements in observability and automation across both non-production and production environments. The role will collaborate closely with product engineering, content, customer service, and wider technology teams to deliver resilient and high-quality service outcomes. * Lead proactive monitoring and health management for production and non-production environments; identify options for problem resolution and initiate appropriate actions.