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As a Technical Support Team Lead at Rapid7, youll lead a team of Technical Support Engineers who help customers resolve complex technical issues. Youll combine hands-on problem-solving with coaching and operational oversight to deliver a world-class support experience in our EMEA region. This is a hybrid role based at our Belfast office. About the Team - The EMEA Technical Support team plays a key role in ensuring our customers receive world-class support as they adopt and scale Rapid7s security products. We are a tight-knit, collaborative group that takes pride in our ability to solve complex problems, support each others development, and consistently deliver excellent service. About the Role - As a Technical Support Team Lead, your primary responsibility will be to drive day-to-day operational excellence, support team growth, and foster a culture of ownership and co
As a Technical Support Team Lead at Rapid7, youll lead a team of Technical Support Engineers who help customers resolve complex technical issues. Youll combine hands-on problem-solving with coaching and operational oversight to deliver a world-class support experience in our EMEA region. This is a hybrid role based at our Belfast office. About the Team - The EMEA Technical Support team plays a key role in ensuring our customers receive world-class support as they adopt and scale Rapid7s security products. We are a tight-knit, collaborative group that takes pride in our ability to solve complex problems, support each others development, and consistently deliver excellent service. About the Role - As a Technical Support Team Lead, your primary responsibility will be to drive day-to-day operational excellence, support team growth, and foster a culture of ownership and co
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Proficiency in .NET technologies, including ASP.NET Core, C#, Web API and .NET frameworks
Proficiency in .NET technologies, including ASP.NET Core, C#, Web API and .NET frameworks
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