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As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. Were a technology company that leads with our humanitydriving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute As part of Cienas Blue Planet Global Support team, you will provide advanced post-sales support for the Unified Assurance and Analytics (UAA) and Blue Planet product suite. Youll serve as the key technical contact for customersresolving complex issues, developing automation solutions, and collaborating with Engineering and Product teams to drive continuous improvement. * Serve as the primary contact for Blue Planet customer cases, with a focus on UAA.
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. Were a technology company that leads with our humanitydriving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute As part of Cienas Blue Planet Global Support team, you will provide advanced post-sales support for the Unified Assurance and Analytics (UAA) and Blue Planet product suite. Youll serve as the key technical contact for customersresolving complex issues, developing automation solutions, and collaborating with Engineering and Product teams to drive continuous improvement. * Serve as the primary contact for Blue Planet customer cases, with a focus on UAA.