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20 exact matches jobs are outside your preferred location
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Experience of Power BI, API and SQL (desirable)
Experience of Power BI, API and SQL (desirable)
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Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we dont take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Responsibilities * Discover client requirements and pain points to propose and configure tailored solutions. * Architect AI Knowledge Solutions leveraging eGain product capabilities and architecture in the context of the clients tech stack. * Develop and present technical proposals and sharp RFP responses. Education and Experience * 7 years of experience in developing AI based solutions for customer service/Contact
Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we dont take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Responsibilities * Discover client requirements and pain points to propose and configure tailored solutions. * Architect AI Knowledge Solutions leveraging eGain product capabilities and architecture in the context of the clients tech stack. * Develop and present technical proposals and sharp RFP responses. Education and Experience * 7 years of experience in developing AI based solutions for customer service/Contact
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Experience with front-end JS frameworks (ideally Vue.js 3 + Composition API)
Experience with front-end JS frameworks (ideally Vue.js 3 + Composition API)
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Description - Hi Im Dom, VP of Engineering at Pinpoint. Were a high-growth HR tech startup building and selling software that helps in-house recruitment teams attract, hire, and onboard the right talent. Today, we have a strong foundation in place: a mature product, rapid growth, strong product-market fit, and happy customers. Were scaling fast - more customers, more integrations, and more people using Pinpoint in complex ways every day. Our CS team has grown faster than Engineering, and the volume of technical escalations has outgrown todays reactive model. Because customers run their entire hiring process on Pinpoint, reliability isnt a nice-to-have its core to our product promise. To keep scaling confidently, were adding a Software Engineer (Reliability & Tooling) to strengthen the feedback loop between our customers, Support, and Product, and to lay the foundation
Description - Hi Im Dom, VP of Engineering at Pinpoint. Were a high-growth HR tech startup building and selling software that helps in-house recruitment teams attract, hire, and onboard the right talent. Today, we have a strong foundation in place: a mature product, rapid growth, strong product-market fit, and happy customers. Were scaling fast - more customers, more integrations, and more people using Pinpoint in complex ways every day. Our CS team has grown faster than Engineering, and the volume of technical escalations has outgrown todays reactive model. Because customers run their entire hiring process on Pinpoint, reliability isnt a nice-to-have its core to our product promise. To keep scaling confidently, were adding a Software Engineer (Reliability & Tooling) to strengthen the feedback loop between our customers, Support, and Product, and to lay the foundation
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RESTful API development
RESTful API development
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SQL or API testing experience.
SQL or API testing experience.
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