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A top-tier defense organization is looking for an experienced Axway API Developer / Administrator to join their team on a 6-month contract. * Axway's core products: Policy Studio, API Gateway, and API Manager. If you are an experienced professional with a background in API, MFT, or secure file transfers, this could be the perfect opportunity for you.
A top-tier defense organization is looking for an experienced Axway API Developer / Administrator to join their team on a 6-month contract. * Axway's core products: Policy Studio, API Gateway, and API Manager. If you are an experienced professional with a background in API, MFT, or secure file transfers, this could be the perfect opportunity for you.
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This role is ideal for someone who specialises in system integration, API design, and cloud-based architecture (Azure) and enjoys shaping strategy as well as guiding delivery teams. * Design and govern API-led integrations, interface specifications, message schemas, and data flows. * Hands-on knowledge of Microsoft Azure integration services (API Management, Service Bus, Logic Apps, Event Grid, etc.) * Strong understanding of enterprise integration patterns, API management platforms (Apigee/Azure API Mgmt)
This role is ideal for someone who specialises in system integration, API design, and cloud-based architecture (Azure) and enjoys shaping strategy as well as guiding delivery teams. * Design and govern API-led integrations, interface specifications, message schemas, and data flows. * Hands-on knowledge of Microsoft Azure integration services (API Management, Service Bus, Logic Apps, Event Grid, etc.) * Strong understanding of enterprise integration patterns, API management platforms (Apigee/Azure API Mgmt)
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Azure Solutions Architect Inside IR35
Azure Solutions Architect Inside IR35
Henderson Scott
Euston, NW1 2DU
£700 - £850 per day + INSIDE IR35, Hybrid
Integration design (API standards, naming conventions)
Integration design (API standards, naming conventions)
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Implement secure data pipelines (Study Builder API, Databricks integration) * Languages/Frameworks: Python, Jinja2, API development
Implement secure data pipelines (Study Builder API, Databricks integration) * Languages/Frameworks: Python, Jinja2, API development
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Data security, encryption standards, secure API architecture and GDPR compliance
Data security, encryption standards, secure API architecture and GDPR compliance
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The client are also looking for someone that is very knowledgeable in API's and API DevNet. * API
The client are also looking for someone that is very knowledgeable in API's and API DevNet. * API
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Support end-to-end implementation of privacy management tools, including API integrations, tagging, data inventory automation, and consent signals.
Support end-to-end implementation of privacy management tools, including API integrations, tagging, data inventory automation, and consent signals.
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Solutions Architect - 6 months £700 per day - This logistics business, based in central London, has undertaken a significant change and transformation programme, the outcome of which is a new multi SAAS platform that will underpins the future state of the architecture. As part of this programme we are looking for a Solution Architect to contribute to shaping the future-state architecture that enables the organisation to meet its strategic business goals. This role ensures that technology solutions directly support desired business outcomes - such as improved efficiency, customer experience, scalability, and innovation-while maintaining strong architectural integrity. The Solution Architect oversees the design of systems and applications across the enterprise and regularly reviews the application portfolio to maximise value, reduce complexity, and ensure agility.
Solutions Architect - 6 months £700 per day - This logistics business, based in central London, has undertaken a significant change and transformation programme, the outcome of which is a new multi SAAS platform that will underpins the future state of the architecture. As part of this programme we are looking for a Solution Architect to contribute to shaping the future-state architecture that enables the organisation to meet its strategic business goals. This role ensures that technology solutions directly support desired business outcomes - such as improved efficiency, customer experience, scalability, and innovation-while maintaining strong architectural integrity. The Solution Architect oversees the design of systems and applications across the enterprise and regularly reviews the application portfolio to maximise value, reduce complexity, and ensure agility.
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*inside IR35* Key Responsibilities * Lead the design, implementation, and optimisation of CyberArk PAM solutions. * Manage CyberArk components including Vault, CPM, PSM, PSMP, CCP, PTA, AIM. * Plan and execute major version upgrades and migrations. * Automate credential onboarding, rotation, and decommissioning. * Develop and maintain Safes, RBAC structures, and master policies aligned to NIST 800-53 and Zero Trust. * Build custom connectors for non-standard platforms (e.g., Oracle Cloud). * Provide SME-level support and troubleshooting across CyberArk environments. * Integrate CyberArk with DevOps pipelines using AIM/AAM/Conjur. * Maintain documentation and deliver training to internal teams. Required Skills & Experience * 10+ years of hands-on experience with CyberArk PAM suite. * Strong knowledge of privileged access concepts, RBAC, and compliance frameworks (NIST,
*inside IR35* Key Responsibilities * Lead the design, implementation, and optimisation of CyberArk PAM solutions. * Manage CyberArk components including Vault, CPM, PSM, PSMP, CCP, PTA, AIM. * Plan and execute major version upgrades and migrations. * Automate credential onboarding, rotation, and decommissioning. * Develop and maintain Safes, RBAC structures, and master policies aligned to NIST 800-53 and Zero Trust. * Build custom connectors for non-standard platforms (e.g., Oracle Cloud). * Provide SME-level support and troubleshooting across CyberArk environments. * Integrate CyberArk with DevOps pipelines using AIM/AAM/Conjur. * Maintain documentation and deliver training to internal teams. Required Skills & Experience * 10+ years of hands-on experience with CyberArk PAM suite. * Strong knowledge of privileged access concepts, RBAC, and compliance frameworks (NIST,
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*inside IR35* Key Responsibilities * Lead the design, implementation, and optimisation of CyberArk PAM solutions. * Manage CyberArk components including Vault, CPM, PSM, PSMP, CCP, PTA, AIM. * Plan and execute major version upgrades and migrations. * Automate credential onboarding, rotation, and decommissioning. * Develop and maintain Safes, RBAC structures, and master policies aligned to NIST 800-53 and Zero Trust. * Build custom connectors for non-standard platforms (e.g., Oracle Cloud). * Provide SME-level support and troubleshooting across CyberArk environments. * Integrate CyberArk with DevOps pipelines using AIM/AAM/Conjur. * Maintain documentation and deliver training to internal teams. Required Skills & Experience * 10+ years of hands-on experience with CyberArk PAM suite. * Strong knowledge of privileged access concepts, RBAC, and compliance frameworks (NIST,
*inside IR35* Key Responsibilities * Lead the design, implementation, and optimisation of CyberArk PAM solutions. * Manage CyberArk components including Vault, CPM, PSM, PSMP, CCP, PTA, AIM. * Plan and execute major version upgrades and migrations. * Automate credential onboarding, rotation, and decommissioning. * Develop and maintain Safes, RBAC structures, and master policies aligned to NIST 800-53 and Zero Trust. * Build custom connectors for non-standard platforms (e.g., Oracle Cloud). * Provide SME-level support and troubleshooting across CyberArk environments. * Integrate CyberArk with DevOps pipelines using AIM/AAM/Conjur. * Maintain documentation and deliver training to internal teams. Required Skills & Experience * 10+ years of hands-on experience with CyberArk PAM suite. * Strong knowledge of privileged access concepts, RBAC, and compliance frameworks (NIST,
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What were looking for - Mercator is seeking a dynamic, forward-thinking? You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice. Mercator Scala Developers work collaboratively in multidisciplinary agile scrum teams to develop, modify and maintain user interfaces for new digital services. Using agile methods, you will work closely with other members of the scrum team throughout the development cycle in order to design, build, test, maintain and support the new digital services. * Build, deploy and operate outstanding digital services within an agile environment that meet well defined user needs * Deliver application designs that meet web standards, ensuring that key elements are built in from the outset * Collaborate with design specialists to translate designs into high quality websites, app
What were looking for - Mercator is seeking a dynamic, forward-thinking? You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice. Mercator Scala Developers work collaboratively in multidisciplinary agile scrum teams to develop, modify and maintain user interfaces for new digital services. Using agile methods, you will work closely with other members of the scrum team throughout the development cycle in order to design, build, test, maintain and support the new digital services. * Build, deploy and operate outstanding digital services within an agile environment that meet well defined user needs * Deliver application designs that meet web standards, ensuring that key elements are built in from the outset * Collaborate with design specialists to translate designs into high quality websites, app
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Google SecOps Engineer (SOAR/UEBA) - Outside IR35
Google SecOps Engineer (SOAR/UEBA) - Outside IR35
SF Recruitment (Tech)
Waterloo, SE1
£500 - 700 per day
I am currently assisting a client who operate in a regulated industry, financial services, who are currently embarking a programme of work focused on maturity/designing and implementing security posture utilising SIEM tools such as Google Chronicle & implementing UEBA/SOAR (Security Orchestration, Automation, and Response / User and Entity Behaviour Analytics) built on GCP/Google Cloud so Google SecOps/Security Operations experience is highly desirable. Key Responsibilities; - Enable and validate UEBA alerting within Chronicle SIEM, based on log sources - Deliver a minimum viable UEBA capability with tested detection logic - Provide engineering support to accelerate onboarding of log sources required for UEBA enrichment and detection fidelity - Conduct current state assessment of detection engineering capabilities and log source coverage
I am currently assisting a client who operate in a regulated industry, financial services, who are currently embarking a programme of work focused on maturity/designing and implementing security posture utilising SIEM tools such as Google Chronicle & implementing UEBA/SOAR (Security Orchestration, Automation, and Response / User and Entity Behaviour Analytics) built on GCP/Google Cloud so Google SecOps/Security Operations experience is highly desirable. Key Responsibilities; - Enable and validate UEBA alerting within Chronicle SIEM, based on log sources - Deliver a minimum viable UEBA capability with tested detection logic - Provide engineering support to accelerate onboarding of log sources required for UEBA enrichment and detection fidelity - Conduct current state assessment of detection engineering capabilities and log source coverage
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Python Developer - 9-12 Month Contract (Outside IR35)
Python Developer - 9-12 Month Contract (Outside IR35)
Halian Technology Limited
W2, West London
From £450 to £500 per day
Location: Hybrid (1 day a week in London, UK) * Contract Duration: 9-12 months * Rate: 480per day (Outside IR35) Exciting Projects:Work on innovative digital solutions in a start-up environment. Flexible Working:Enjoy a hybrid role with one day a week in London. Collaborative Culture:Be part of a talented, supportive team that values your input. We are recruiting on behalf of an innovative Design Agencylooking forexperiencedPython Developers. This is an excellent opportunity for experienced developers eager to work on exciting projects in a dynamic and fast-paced environment. Our client is a rapidly expanding start-up specialising in events services and design, applyingthe power of their collective imagination to creative, commercial, and cultural challenges for massive enterprises such as Amazon and Google
Location: Hybrid (1 day a week in London, UK) * Contract Duration: 9-12 months * Rate: 480per day (Outside IR35) Exciting Projects:Work on innovative digital solutions in a start-up environment. Flexible Working:Enjoy a hybrid role with one day a week in London. Collaborative Culture:Be part of a talented, supportive team that values your input. We are recruiting on behalf of an innovative Design Agencylooking forexperiencedPython Developers. This is an excellent opportunity for experienced developers eager to work on exciting projects in a dynamic and fast-paced environment. Our client is a rapidly expanding start-up specialising in events services and design, applyingthe power of their collective imagination to creative, commercial, and cultural challenges for massive enterprises such as Amazon and Google
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Description - Role Overview: We are seeking a skilled Calypso Developer to support a strategic transformation programme aimed at establishing Calypso as the single book of record for all OTC Derivative trades within our Securities Services business. This role will be instrumental in expanding Calypso coverage, automating trade capture, lifecycle events, and pricing for a wide range of products and clients. ________________________________________ Key Responsibilities: Develop and configure Calypso to support new OTC derivative products including: o CDS (Options) o Performance Swaps Market Index o CDS Index Tranche Automate trade capture and lifecycle event processing for ~9 clients currently using manual input. Implement automated pricing solutions for ~11 clients currently priced manually. Collaborate with business analysts, product owners, and operations teams to ga
Description - Role Overview: We are seeking a skilled Calypso Developer to support a strategic transformation programme aimed at establishing Calypso as the single book of record for all OTC Derivative trades within our Securities Services business. This role will be instrumental in expanding Calypso coverage, automating trade capture, lifecycle events, and pricing for a wide range of products and clients. ________________________________________ Key Responsibilities: Develop and configure Calypso to support new OTC derivative products including: o CDS (Options) o Performance Swaps Market Index o CDS Index Tranche Automate trade capture and lifecycle event processing for ~9 clients currently using manual input. Implement automated pricing solutions for ~11 clients currently priced manually. Collaborate with business analysts, product owners, and operations teams to ga
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Senior Software Developer - Ruby
Senior Software Developer - Ruby
SUMMER-BROWNING ASSOCIATES LIMITED
E1, East London
£600 - £650 per day + competitive
Summer-Browning Associates are currently supporting our Central Government client who are seeking a Senior Software Engineer who is highly proficient with Ruby programming on an initial 12 month contract (London or Manchester - hybrid) * Work within a multi-disciplinary product team and lead the design, development, and maintenance of robust, scalable open data services and APIs * Provide strategic technical leadership by setting software architecture, engineering practices, and technical direction across the Team * Define and evolve scalable, secure design patterns and coding standards, ensuring alignment with standards and cross-government platforms * Collaborate with teams to select technologies, shape roadmaps, and deliver resilient, maintainable digital services that meet programme goals * Represent the department at technical forums, open-source communities, and
Summer-Browning Associates are currently supporting our Central Government client who are seeking a Senior Software Engineer who is highly proficient with Ruby programming on an initial 12 month contract (London or Manchester - hybrid) * Work within a multi-disciplinary product team and lead the design, development, and maintenance of robust, scalable open data services and APIs * Provide strategic technical leadership by setting software architecture, engineering practices, and technical direction across the Team * Define and evolve scalable, secure design patterns and coding standards, ensuring alignment with standards and cross-government platforms * Collaborate with teams to select technologies, shape roadmaps, and deliver resilient, maintainable digital services that meet programme goals * Represent the department at technical forums, open-source communities, and
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Enterprise Solution Architect - London Insurance Markets
Enterprise Solution Architect - London Insurance Markets
Sanderson Recruitment
EC1, City of London
£485 - £950 per day + Umbrella Engagement
Senior Solution Architect / Enterprise Solutuion Architect - Our client operate within the London Market insurance industry, recognised for its innovation, scale, and commitment to digital transformation. The organisation is undertaking a multi-year technology modernisation initiative aimed at enhancing core underwriting, claims, and broking platforms - and this role plays a pivotal part in shaping that future. The Opportunity - We've had a brilliant brief for a Senior Solution / Enterprise Architect to join a well-known brand within the London Market. You'll work closely with the Head of Architecture and a talented team of Enterprise and Senior Solution Architects to help define and evolve the organisation's strategic technology roadmap. This is a software and application-focused role, ideal for someone who brings deep London Market insurance domain expertise and a s
Senior Solution Architect / Enterprise Solutuion Architect - Our client operate within the London Market insurance industry, recognised for its innovation, scale, and commitment to digital transformation. The organisation is undertaking a multi-year technology modernisation initiative aimed at enhancing core underwriting, claims, and broking platforms - and this role plays a pivotal part in shaping that future. The Opportunity - We've had a brilliant brief for a Senior Solution / Enterprise Architect to join a well-known brand within the London Market. You'll work closely with the Head of Architecture and a talented team of Enterprise and Senior Solution Architects to help define and evolve the organisation's strategic technology roadmap. This is a software and application-focused role, ideal for someone who brings deep London Market insurance domain expertise and a s
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Data Storage Engineer
Data Storage Engineer
Deerfoot Recruitment Solutions
EC2, City of London, EC2Y 9AN
Up to £635.63 per day
Fully Onsite in London (EC2Y / Moorgate) International Banking Group £635.63pd Inside IR35 - 01/01/26 to 31/08/26?????? Are you ready to take ownership of cutting-edge data storage solutions across a major international banking group? As a Data Storage Engineer, you'll join a collaborative technical team with responsibility for designing, implementing, configuring and supporting mission-critical storage and backup infrastructure, including a Dell EMC environment, PowerStore, PowerScale/Isilon and ECM/Elastic Cloud Storage. Key Responsibilities * Manage and maintain block, file, and object data storage systems for business systems and end users. * Provide technical ownership and support for all online storage technologies, including connectivity and backup. * Deliver strategic projects, updates, and improvement plans for storage and backup systems.
Fully Onsite in London (EC2Y / Moorgate) International Banking Group £635.63pd Inside IR35 - 01/01/26 to 31/08/26?????? Are you ready to take ownership of cutting-edge data storage solutions across a major international banking group? As a Data Storage Engineer, you'll join a collaborative technical team with responsibility for designing, implementing, configuring and supporting mission-critical storage and backup infrastructure, including a Dell EMC environment, PowerStore, PowerScale/Isilon and ECM/Elastic Cloud Storage. Key Responsibilities * Manage and maintain block, file, and object data storage systems for business systems and end users. * Provide technical ownership and support for all online storage technologies, including connectivity and backup. * Deliver strategic projects, updates, and improvement plans for storage and backup systems.
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Data Migration Engineer - CRM - Remote - Outside IR35
Data Migration Engineer - CRM - Remote - Outside IR35
Morson Edge
The Borough, SE1 0AA
£400 - 500 per day + None
This is a fantastic opportunity to work as a Data Migration Engineer for a publishing company, on a remote contract, initially for 3 months and outside IR35. This Data Migration Engineer will join a team, responsible for the migration 6 CRMs to 1 new CRM and migrating 20 million rows of data. * CRM migration * APIs * Json * XML * Low code * Airtable (desirable) If you do have the relevant skills for this Data Migration Engineer contract, please do apply.
This is a fantastic opportunity to work as a Data Migration Engineer for a publishing company, on a remote contract, initially for 3 months and outside IR35. This Data Migration Engineer will join a team, responsible for the migration 6 CRMs to 1 new CRM and migrating 20 million rows of data. * CRM migration * APIs * Json * XML * Low code * Airtable (desirable) If you do have the relevant skills for this Data Migration Engineer contract, please do apply.
Privacy Technologist / Tech Lead Consultant, contract, outside IR35, London Hybrid - You'll serve as the bridge between privacy compliance, engineering delivery and architecture governance ensuring privacy principles are implemented effectively throughout the software development lifecycle. This position requires a unique combination of technical depth, regulatory understanding, and agile delivery experience. You'll help turn high-level regulatory and policy requirements into concrete, testable technical stories and controls, directly influencing how privacy-by-design is Embedded in digital products and systems. Responsibilities - Privacy-by-Design in Agile Delivery * Integrate privacy requirements directly into Agile Release Trains (ARTs) and delivery squads, ensuring privacy is an integral part of feature and system design.
Privacy Technologist / Tech Lead Consultant, contract, outside IR35, London Hybrid - You'll serve as the bridge between privacy compliance, engineering delivery and architecture governance ensuring privacy principles are implemented effectively throughout the software development lifecycle. This position requires a unique combination of technical depth, regulatory understanding, and agile delivery experience. You'll help turn high-level regulatory and policy requirements into concrete, testable technical stories and controls, directly influencing how privacy-by-design is Embedded in digital products and systems. Responsibilities - Privacy-by-Design in Agile Delivery * Integrate privacy requirements directly into Agile Release Trains (ARTs) and delivery squads, ensuring privacy is an integral part of feature and system design.
This is a fantastic opportunity to work as an Airtime Developer on a long term contract, outside IR35, on a remote basis. This Airtable Developer will be responsible for migrating 20 million rows of data and 6 CRMs into 1 CRM. * Airtable * APIs * AI * Databases If you do have the relevant experience for this Airtable Developer position, please do apply.
This is a fantastic opportunity to work as an Airtime Developer on a long term contract, outside IR35, on a remote basis. This Airtable Developer will be responsible for migrating 20 million rows of data and 6 CRMs into 1 CRM. * Airtable * APIs * AI * Databases If you do have the relevant experience for this Airtable Developer position, please do apply.
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Front End Developer
Front End Developer
Sanderson Government and Defence
EC1, City of London
£400 - £500 per day + outside IR35
Details - Clearance required: SC Cleared - IR35 Status: Outside IR35 - Start date: 01/12/2025 - Pay rate: 400-500/d - We are forming a new Data Team to deliver a unified, user-friendly interface that consolidates dashboards, reports, and analytical outputs from across the organisation. This 'single pane of glass' will serve as the central hub for stakeholders to explore data, monitor performance, and make informed decisions. As the Front-End Developer, you will play a pivotal role in designing and building this interface from the ground up. You'll work closely with Data Analysts, Data Scientists, Engineers, and Business Analysts to understand their outputs and translate them into intuitive, dynamic visual experiences. Your work will directly influence how data is consumed and acted upon across the organisation. Responsibilities
Details - Clearance required: SC Cleared - IR35 Status: Outside IR35 - Start date: 01/12/2025 - Pay rate: 400-500/d - We are forming a new Data Team to deliver a unified, user-friendly interface that consolidates dashboards, reports, and analytical outputs from across the organisation. This 'single pane of glass' will serve as the central hub for stakeholders to explore data, monitor performance, and make informed decisions. As the Front-End Developer, you will play a pivotal role in designing and building this interface from the ground up. You'll work closely with Data Analysts, Data Scientists, Engineers, and Business Analysts to understand their outputs and translate them into intuitive, dynamic visual experiences. Your work will directly influence how data is consumed and acted upon across the organisation. Responsibilities
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Software Engineer - JavaScript / React / Typescript / Node
Software Engineer - JavaScript / React / Typescript / Node
Inspire People
Central London, London, WC2N 5DN
£600 - £700 per day + Inside IR35
Experience with building and maintaining RESTful API's using Node.js. Developing and maintaining applications in serverless environments using distributed architecture and AWS tools including Lambda, API Gateway, S3, Cognito & RDS.
Experience with building and maintaining RESTful API's using Node.js. Developing and maintaining applications in serverless environments using distributed architecture and AWS tools including Lambda, API Gateway, S3, Cognito & RDS.
Date: 30 Sept 2025 - Location: London, GB, EC2V 7AD - Company: Paysafe - Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.
Date: 30 Sept 2025 - Location: London, GB, EC2V 7AD - Company: Paysafe - Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.
Location: Central London or Remote [Moldova] Job Type: Full time - Why join us? If you love food and technology as much as we do, youll love life at Vita Mojo. Were on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, were powering the digital transformation of your favourite pubs, bars and restaurants. And we want a world where everyone gets the meal theyre hoping for. Each and every time. Our Vita Mojo DNA - Were proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, youll be joining a supportive team whove always got your back. Our passion for technology and food is matched only by our support for our people. About the role - Your mission as a Vita Mojo Full Stack Engineer is to help us bring o
Location: Central London or Remote [Moldova] Job Type: Full time - Why join us? If you love food and technology as much as we do, youll love life at Vita Mojo. Were on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, were powering the digital transformation of your favourite pubs, bars and restaurants. And we want a world where everyone gets the meal theyre hoping for. Each and every time. Our Vita Mojo DNA - Were proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, youll be joining a supportive team whove always got your back. Our passion for technology and food is matched only by our support for our people. About the role - Your mission as a Vita Mojo Full Stack Engineer is to help us bring o
Your Opportunity: Based in our Enfield office with a hybrid working model, youll join the Global Customer Satisfaction department as a Technical Support Specialist. If youre passionate about providing outstanding customer support, building strong client relationships, and enjoy working in a fast-paced, technology-focused environment, this is the role for you! Were seeking a dedicated French-speaking Technical Support Specialist to assist customers using EBSCO software solutions and help ensure their success. * Troubleshoot and resolve product-related issues * Guide clients through installation, configuration, and upgrades * Monitor customer casework and ensure timely resolution * Conduct proactive service meetings and communicate updates * Advocate for customer needs across internal teams * Deliver internal training and maintain support documentation
Your Opportunity: Based in our Enfield office with a hybrid working model, youll join the Global Customer Satisfaction department as a Technical Support Specialist. If youre passionate about providing outstanding customer support, building strong client relationships, and enjoy working in a fast-paced, technology-focused environment, this is the role for you! Were seeking a dedicated French-speaking Technical Support Specialist to assist customers using EBSCO software solutions and help ensure their success. * Troubleshoot and resolve product-related issues * Guide clients through installation, configuration, and upgrades * Monitor customer casework and ensure timely resolution * Conduct proactive service meetings and communicate updates * Advocate for customer needs across internal teams * Deliver internal training and maintain support documentation
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