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As a Technical Support Team Lead at Rapid7, youll lead a team of Technical Support Engineers who help customers resolve complex technical issues. Youll combine hands-on problem-solving with coaching and operational oversight to deliver a world-class support experience in our EMEA region. This is a hybrid role based at our Belfast office. About the Team - The EMEA Technical Support team plays a key role in ensuring our customers receive world-class support as they adopt and scale Rapid7s security products. We are a tight-knit, collaborative group that takes pride in our ability to solve complex problems, support each others development, and consistently deliver excellent service. About the Role - As a Technical Support Team Lead, your primary responsibility will be to drive day-to-day operational excellence, support team growth, and foster a culture of ownership and co
As a Technical Support Team Lead at Rapid7, youll lead a team of Technical Support Engineers who help customers resolve complex technical issues. Youll combine hands-on problem-solving with coaching and operational oversight to deliver a world-class support experience in our EMEA region. This is a hybrid role based at our Belfast office. About the Team - The EMEA Technical Support team plays a key role in ensuring our customers receive world-class support as they adopt and scale Rapid7s security products. We are a tight-knit, collaborative group that takes pride in our ability to solve complex problems, support each others development, and consistently deliver excellent service. About the Role - As a Technical Support Team Lead, your primary responsibility will be to drive day-to-day operational excellence, support team growth, and foster a culture of ownership and co
Strong knowledge of enterprise integration patterns, API design, and service-oriented architecture concepts
Strong knowledge of enterprise integration patterns, API design, and service-oriented architecture concepts
Azure : Azure SQL, Azure Entra ID, Azure DevOps, Azure Container Apps, API Management Services, Azure Functions
Azure : Azure SQL, Azure Entra ID, Azure DevOps, Azure Container Apps, API Management Services, Azure Functions
You are a collaborative Software Engineer with proven professional experience in Javascript/Typescript , React , and Node.JS , you possess a strong understanding of API design, consumption, and client-side logic.
You are a collaborative Software Engineer with proven professional experience in Javascript/Typescript , React , and Node.JS , you possess a strong understanding of API design, consumption, and client-side logic.
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