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Were looking for a Technical Support Engineer I to join our Belfast team, focused on supporting our InsightAppSec product. In this role, youll troubleshoot complex application security issues, guide customers through technical challenges, and collaborate cross-functionally to deliver outstanding support experiences. If you're passionate about web technologies, eager to learn, and motivated to help customers succeed, we want to hear from you. About the Team - Our ever-growing Technical Support team are seeking candidates who have a passion for providing exceptional customer experiences through solving complex technical problems. The focus of this position will be on becoming a subject matter expert on, but not limited to InsightAppSec - our cloud-based application security testing solution designed to help organizations identify, prioritize, and manage vulnerabilities
Were looking for a Technical Support Engineer I to join our Belfast team, focused on supporting our InsightAppSec product. In this role, youll troubleshoot complex application security issues, guide customers through technical challenges, and collaborate cross-functionally to deliver outstanding support experiences. If you're passionate about web technologies, eager to learn, and motivated to help customers succeed, we want to hear from you. About the Team - Our ever-growing Technical Support team are seeking candidates who have a passion for providing exceptional customer experiences through solving complex technical problems. The focus of this position will be on becoming a subject matter expert on, but not limited to InsightAppSec - our cloud-based application security testing solution designed to help organizations identify, prioritize, and manage vulnerabilities
Skilled in modern architectural patterns like microservices, API-driven design and event-driven architecture.
Skilled in modern architectural patterns like microservices, API-driven design and event-driven architecture.
Strong technical proficiency in Digital Science products (particularly Dimensions) and ability to quickly learn and demonstrate product functionality, ideally skilled in Python and SQL in GBQ environment and API.
Strong technical proficiency in Digital Science products (particularly Dimensions) and ability to quickly learn and demonstrate product functionality, ideally skilled in Python and SQL in GBQ environment and API.
Restful API Services experience
Restful API Services experience
Experience with Microsoft Graph API, REST APIs, and cloud integration patterns (Azure preferred).
Experience with Microsoft Graph API, REST APIs, and cloud integration patterns (Azure preferred).
Proven experience in full-stack .NET development (C#/ASP.NET MVC/Web API). * Strong skills in API integration and backend connectivity.
Proven experience in full-stack .NET development (C#/ASP.NET MVC/Web API). * Strong skills in API integration and backend connectivity.
REST API integration expertise using Axios, authentication handling, error management, and data transformation
REST API integration expertise using Axios, authentication handling, error management, and data transformation
You would be working on a variety of projects from Cloud Payment Gateways, API's, JSON and REST, New cloud microservices developments - there's a lot here to keep you busy. This includes: C#, .NET Framework, .NET Core, ASP.NET (core), API's RESTful Services, JSON, Docker, GIT (Bitbucket), OOP, SOLID, Cloud deployment and microservices, NoSQL and Oracle (SQL PL/SQL), AWS & Azure.
You would be working on a variety of projects from Cloud Payment Gateways, API's, JSON and REST, New cloud microservices developments - there's a lot here to keep you busy. This includes: C#, .NET Framework, .NET Core, ASP.NET (core), API's RESTful Services, JSON, Docker, GIT (Bitbucket), OOP, SOLID, Cloud deployment and microservices, NoSQL and Oracle (SQL PL/SQL), AWS & Azure.
You will be allocated to a product team working on specific applications, which could include assets and metering products, API's, JSON and REST, new cloud microservices developments - there's a lot here to keep you busy. C#, .NET Framework, .NET Core, ASP.NET (core), API's RESTful Services, JSON, Docker, GIT (Bitbucket), OOP, SOLID, Cloud deployment and microservices, NoSQL and Oracle (SQL PL/SQL), AWS & Azure
You will be allocated to a product team working on specific applications, which could include assets and metering products, API's, JSON and REST, new cloud microservices developments - there's a lot here to keep you busy. C#, .NET Framework, .NET Core, ASP.NET (core), API's RESTful Services, JSON, Docker, GIT (Bitbucket), OOP, SOLID, Cloud deployment and microservices, NoSQL and Oracle (SQL PL/SQL), AWS & Azure
Restful API Services experience
Restful API Services experience
New GraphQL API backends.
New GraphQL API backends.