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General Knowledge of cloud security, API (Application Programming Interface) security, and associated best practices.
General Knowledge of cloud security, API (Application Programming Interface) security, and associated best practices.
Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and all-things-digital solutions, is looking for a Technical Support Engineer to join our dynamic team. 9:00 - 18:00 in UK time zone - 9:00 - 18:00 in US EAST time zone - What You Will Do * Help customers by answering their toughest technical questions * Provide technical support to customers using email, chat, and Zoom * Handle multiple concurrent issues with varying severity, making sure that they are responded to within the established SLAs * Focus on accelerating investigations and minimizing support ticket resolution times via live Zoom calls * Troubleshoot logs to identify errors/exceptions and their root cause * Act as Incident Commander during service incidents and maintain updates on the Status page
Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and all-things-digital solutions, is looking for a Technical Support Engineer to join our dynamic team. 9:00 - 18:00 in UK time zone - 9:00 - 18:00 in US EAST time zone - What You Will Do * Help customers by answering their toughest technical questions * Provide technical support to customers using email, chat, and Zoom * Handle multiple concurrent issues with varying severity, making sure that they are responded to within the established SLAs * Focus on accelerating investigations and minimizing support ticket resolution times via live Zoom calls * Troubleshoot logs to identify errors/exceptions and their root cause * Act as Incident Commander during service incidents and maintain updates on the Status page
Team: Engineering Country: United Kingdom - Remote Work Available: Yes - Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a p
Team: Engineering Country: United Kingdom - Remote Work Available: Yes - Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a p
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide.
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide.