Working Arrangement: Remote (Flexible) Outside IR35 - FTC OR Freelance/Contract - My client is a high-growth, product-led SaaS business operating at scale across the UK, supporting high-volume, business-critical workflows. The business is investing in becoming more data-driven and operationally efficient, with AI as a key lever for improving productivity, reducing cost, and enhancing customer experience. This is a fixed-term project role focused on embedding AI into core operations. The Role - I am looking for a commercially minded AI Operations consultant to identify inefficiencies, design and implement AI-driven solutions, and embed AI as a core operational capability. You will work cross-functionally across Customer Operations, Marketing, Training, Finance and Strategy to automate workflows, reduce manual overhead, improve reporting, increase support efficiency, and leverage internal data ...
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