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152 exact matches jobs are outside your preferred location
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Job Title: Firewall Engineer - Location: London or Gloucester (Hybrid) Contract Type: 6 months, Inside IR35 - Day Rate:£360 - The Role - Were looking for a skilled Firewall Engineer with active UK SC Clearance to join on a 6-month contract. Youll be responsible for firewall rule optimisation, configuration, and transformation activities across complex IT and OT environments. This role requires strong experience across multiple vendors (Palo Alto, Fortinet, Cisco ASA, Check Point) and the ability to collaborate with technical and non-technical stakeholders to maintain compliance and security best practice. Key Responsibilities * Configure, implement, and manage firewall solutions across multi-vendor environments * Review, optimise, and enforce firewall rules and policies * Support migrations and replacement projects for firewall infrastructure
Job Title: Firewall Engineer - Location: London or Gloucester (Hybrid) Contract Type: 6 months, Inside IR35 - Day Rate:£360 - The Role - Were looking for a skilled Firewall Engineer with active UK SC Clearance to join on a 6-month contract. Youll be responsible for firewall rule optimisation, configuration, and transformation activities across complex IT and OT environments. This role requires strong experience across multiple vendors (Palo Alto, Fortinet, Cisco ASA, Check Point) and the ability to collaborate with technical and non-technical stakeholders to maintain compliance and security best practice. Key Responsibilities * Configure, implement, and manage firewall solutions across multi-vendor environments * Review, optimise, and enforce firewall rules and policies * Support migrations and replacement projects for firewall infrastructure
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Contract: Automated Test Engineer (SFIA 5) Rate: £400/day | Outside IR35 | Duration: 12 months - Security Clearance: NPPV2 / NPPV3 - We are seeking an experienced Automated Test Engineer to design and implement automated testing frameworks for complex systems. You will ensure both functional and non-functional requirements are met, working closely with stakeholders to deliver high-quality solutions in a fully remote, agile environment. * Develop and enhance automated testing across all stages of product, system, and service development. * Collaborate with stakeholders to define requirements, acceptance criteria, and ensure robust test coverage. * Implement automation-first strategies and best practices for repeatable, efficient testing. * Identify and adopt tools, techniques, and processes to strengthen testing frameworks. * Mentor and support less experienced test en
Contract: Automated Test Engineer (SFIA 5) Rate: £400/day | Outside IR35 | Duration: 12 months - Security Clearance: NPPV2 / NPPV3 - We are seeking an experienced Automated Test Engineer to design and implement automated testing frameworks for complex systems. You will ensure both functional and non-functional requirements are met, working closely with stakeholders to deliver high-quality solutions in a fully remote, agile environment. * Develop and enhance automated testing across all stages of product, system, and service development. * Collaborate with stakeholders to define requirements, acceptance criteria, and ensure robust test coverage. * Implement automation-first strategies and best practices for repeatable, efficient testing. * Identify and adopt tools, techniques, and processes to strengthen testing frameworks. * Mentor and support less experienced test en
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We are partnered with a fast-growing digital specialising in the design and delivery of high-performance eCommerce websites for well-known retail brands. Their client portfolio spans industries including fashion, homeware, luxury, gifting, outdoors, food, and charity, working with household names and ambitious businesses alike. As a Business Analyst, you will act as the bridge between clients and developers, translating business needs into actionable technical requirements. You'll spend around 50% of your time client-facing, helping to educate, challenge, and guide clients while ensuring the development teams have clear, well-defined user stories. Key Responsibilities * Gather and clarify client requirements by working closely with project managers, account managers, and senior BAs * Translate client needs into clear user stories, acceptance criteria, and technical ..
We are partnered with a fast-growing digital specialising in the design and delivery of high-performance eCommerce websites for well-known retail brands. Their client portfolio spans industries including fashion, homeware, luxury, gifting, outdoors, food, and charity, working with household names and ambitious businesses alike. As a Business Analyst, you will act as the bridge between clients and developers, translating business needs into actionable technical requirements. You'll spend around 50% of your time client-facing, helping to educate, challenge, and guide clients while ensuring the development teams have clear, well-defined user stories. Key Responsibilities * Gather and clarify client requirements by working closely with project managers, account managers, and senior BAs * Translate client needs into clear user stories, acceptance criteria, and technical ..
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Hays Software Engineering are looking for a Senior Filemaker Developer to join a globally recognised entertainment business at a crucial time to assist with pushing the business forward. * Design, test, and deploy solutions within the FileMaker ecosystem * Direct all stages of the software development lifecycle * Collaborate with the accounts team to define enhancement requirements * Manage the ticketing support system and provide regular status updates * Apply advanced programming techniques and implement data separation, integrate APIs (Google, HMRC, banking platforms), optimise relational databases, configure FileMaker Server (FMS), and utilise the Monkey Bread plug-in suite. * Adopt best practices to improve data retrieval speed and efficiency * Maintain thorough documentation and produce clear user manuals for system updates and changes
Hays Software Engineering are looking for a Senior Filemaker Developer to join a globally recognised entertainment business at a crucial time to assist with pushing the business forward. * Design, test, and deploy solutions within the FileMaker ecosystem * Direct all stages of the software development lifecycle * Collaborate with the accounts team to define enhancement requirements * Manage the ticketing support system and provide regular status updates * Apply advanced programming techniques and implement data separation, integrate APIs (Google, HMRC, banking platforms), optimise relational databases, configure FileMaker Server (FMS), and utilise the Monkey Bread plug-in suite. * Adopt best practices to improve data retrieval speed and efficiency * Maintain thorough documentation and produce clear user manuals for system updates and changes
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Lead SAP Analytics Cloud (SAC) Consultant
Lead SAP Analytics Cloud (SAC) Consultant
LA International Computer Consultants Ltd
London
£600 - £650 per day
6 Month contract initially - Based: Hybrid/London (Max - 3 days p/w onsite) Rate: £600 - £650 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Lead SAP Analytics Cloud (SAC) Consultant to join the team. We are seeking an experienced and strategic SAP Professional to lead the design, implementation, and optimization of solutions using SAP Analytics Cloud (SAC). This role will be responsible for managing and implementing cloud data integration, analytics strategy, and ensuring business insights are delivered effectively across the organization. It is also expected the candidate should have fair knowledge of SAP S4/HANNA Professional Services processes.
6 Month contract initially - Based: Hybrid/London (Max - 3 days p/w onsite) Rate: £600 - £650 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Lead SAP Analytics Cloud (SAC) Consultant to join the team. We are seeking an experienced and strategic SAP Professional to lead the design, implementation, and optimization of solutions using SAP Analytics Cloud (SAC). This role will be responsible for managing and implementing cloud data integration, analytics strategy, and ensuring business insights are delivered effectively across the organization. It is also expected the candidate should have fair knowledge of SAP S4/HANNA Professional Services processes.
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We have an exciting opportunity for a Senior Salesforce Administrator / Developer(Technical Specialist) at NPL. The focus for this role is to lead on the design, development, and support of the platform. Youll be joining the Enterprise Systems team. Salesforce is becoming a crucial business tool within NPL and we require a Snr Salesforce Administrator/Developer(Technical Specialist) to support the adoption within the business. The person will be required to collaborate withkey stakeholders in the organisation, including Sales, Marketing, Commercial Excellence,business analysts,project managersand end-users to gather and analyse their business needs and requirements, and to consequently drive the development of the Salesforce platform in response to those needs to meet strategic objectives. This role will be looked upon to execute and lead on technical implementations
We have an exciting opportunity for a Senior Salesforce Administrator / Developer(Technical Specialist) at NPL. The focus for this role is to lead on the design, development, and support of the platform. Youll be joining the Enterprise Systems team. Salesforce is becoming a crucial business tool within NPL and we require a Snr Salesforce Administrator/Developer(Technical Specialist) to support the adoption within the business. The person will be required to collaborate withkey stakeholders in the organisation, including Sales, Marketing, Commercial Excellence,business analysts,project managersand end-users to gather and analyse their business needs and requirements, and to consequently drive the development of the Salesforce platform in response to those needs to meet strategic objectives. This role will be looked upon to execute and lead on technical implementations
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Our Client are looking for an SC cleared Frontend Engineer who thrives in environments where information is dense, the interface is critical, and the work matters. You excel at building responsive, intuitive UIs that surface complex machine learning insights to end users with clarity and usability. You care about the user journey as much as the underlying data, and you are motivated by delivering real-world impact in demanding operational settings. * Design and implement frontend interfaces that support live and retrospective exploration of data from complex systems * Build and iterate on React-based UIs for transcription review, dynamic querying, and data visualisation * Integrate user-facing features with backend APIs and machine learning services, including LLM outputs, NLP pipelines and structured data stores
Our Client are looking for an SC cleared Frontend Engineer who thrives in environments where information is dense, the interface is critical, and the work matters. You excel at building responsive, intuitive UIs that surface complex machine learning insights to end users with clarity and usability. You care about the user journey as much as the underlying data, and you are motivated by delivering real-world impact in demanding operational settings. * Design and implement frontend interfaces that support live and retrospective exploration of data from complex systems * Build and iterate on React-based UIs for transcription review, dynamic querying, and data visualisation * Integrate user-facing features with backend APIs and machine learning services, including LLM outputs, NLP pipelines and structured data stores
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Role/Job Title: Lead DataSphere Consultant - Work Location: Canada Square, London / Watford, London (Hybrid 3days) The Role - We are seeking an experienced and strategic SAP Professional to lead the design, implementation, and optimization of solutions using SAP Datasphere. This role will be responsible for managing and implementing cloud data integration, analytics strategy, and ensuring business insights are delivered effectively across the organization. The candidate should have a fair knowledge of SAP S4/HANA Professional Services processes. This position reports to a TCS Engagement Manager, working in strong collaboration with all other client stakeholders, especially with the Product Owners, Data CoE, and other Architects. As such, the role provides broad exposure to business stakeholders and requires strong business process knowledge on Professional Services.
Role/Job Title: Lead DataSphere Consultant - Work Location: Canada Square, London / Watford, London (Hybrid 3days) The Role - We are seeking an experienced and strategic SAP Professional to lead the design, implementation, and optimization of solutions using SAP Datasphere. This role will be responsible for managing and implementing cloud data integration, analytics strategy, and ensuring business insights are delivered effectively across the organization. The candidate should have a fair knowledge of SAP S4/HANA Professional Services processes. This position reports to a TCS Engagement Manager, working in strong collaboration with all other client stakeholders, especially with the Product Owners, Data CoE, and other Architects. As such, the role provides broad exposure to business stakeholders and requires strong business process knowledge on Professional Services.
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Halian Technology are searching for an Android Mobile Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where learning and development are core valuesthis is the role for you. * Lead Android engineering efforts on customer-facing apps used by millions across the UK. * Influence architecture and development strategy within a high-performing Agile squad. * Provide technical assurance and guidance across complex, high-impact projects. * Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX Specialists.
Halian Technology are searching for an Android Mobile Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where learning and development are core valuesthis is the role for you. * Lead Android engineering efforts on customer-facing apps used by millions across the UK. * Influence architecture and development strategy within a high-performing Agile squad. * Provide technical assurance and guidance across complex, high-impact projects. * Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX Specialists.
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Join a global financial services leader at the forefront of electronic trading infrastructure. They are looking for a skilled Python Software Engineer to contribute to cutting-edge automation tools powering low-latency trading systems. This is a Senior engineering role within a high-impact team shaping infrastructure for global markets. What You'll Do * Design, build, and maintain automation tools supporting electronic trading infrastructure * Take ownership of components from design to deployment * Collaborate across teams in a fast-paced, regulated environment?? Tech You'll Work With * Core Python with OOP, data structures, and regex * Linux CLI, debugging with tcpdump, strace, etc. * Git, Jenkins, TDD, and CI pipelines * RESTful APIs, Ansible (bonus), and even Golang (bonus)? What We're Looking For * Strong Python development skills and testing experience
Join a global financial services leader at the forefront of electronic trading infrastructure. They are looking for a skilled Python Software Engineer to contribute to cutting-edge automation tools powering low-latency trading systems. This is a Senior engineering role within a high-impact team shaping infrastructure for global markets. What You'll Do * Design, build, and maintain automation tools supporting electronic trading infrastructure * Take ownership of components from design to deployment * Collaborate across teams in a fast-paced, regulated environment?? Tech You'll Work With * Core Python with OOP, data structures, and regex * Linux CLI, debugging with tcpdump, strace, etc. * Git, Jenkins, TDD, and CI pipelines * RESTful APIs, Ansible (bonus), and even Golang (bonus)? What We're Looking For * Strong Python development skills and testing experience
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Location: London OR Gloucester OR Warrington (Hybrid) Contract Duration: 6 months (starting ASAP) Security Clearance: UK SC Cleared (Mandatory) We are looking for an experienced Dynatrace Engineer to join an established IT Infrastructure team on a 6-month contract. This is a high-impact role focused on building scalable observability solutions using Dynatrace across multi-cloud environments (AWS & Azure), with a strong emphasis on automation and Infrastructure-as-Code using Terraform. You'll work cross-functionally with engineering, platform, and operations teams to enhance monitoring, improve performance visibility, and drive proactive incident management. This role can be based out of London, Gloucester, or Warrington, with some flexibility on hybrid working arrangements. Occasional on-call and out-of-hours work may be required, depending on project needs.
Location: London OR Gloucester OR Warrington (Hybrid) Contract Duration: 6 months (starting ASAP) Security Clearance: UK SC Cleared (Mandatory) We are looking for an experienced Dynatrace Engineer to join an established IT Infrastructure team on a 6-month contract. This is a high-impact role focused on building scalable observability solutions using Dynatrace across multi-cloud environments (AWS & Azure), with a strong emphasis on automation and Infrastructure-as-Code using Terraform. You'll work cross-functionally with engineering, platform, and operations teams to enhance monitoring, improve performance visibility, and drive proactive incident management. This role can be based out of London, Gloucester, or Warrington, with some flexibility on hybrid working arrangements. Occasional on-call and out-of-hours work may be required, depending on project needs.
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We're on the lookout for a passionate Lead ServiceNow Developer to stimulate innovation, lead a hard-working team, and craft the future of digital transformation! Sopra Steria's Strategic Digital Services are once again growing their ServiceNow capability and are in the market for Lead ServiceNow Developers! We are seeking an experiencedLead ServiceNow Developerto drive the design, development, and implementation of ServiceNow solutions. In this role, you will direct a team of developers, collaborate with key stakeholders, and drive the successful delivery of scalable and efficient ServiceNow applications. You will be responsible for technical strategy, best practices, and innovative solutions to enhance business processes. We can offer great career progression opportunities, benefits which you can flex to meet your needs and training and development opportunities.
We're on the lookout for a passionate Lead ServiceNow Developer to stimulate innovation, lead a hard-working team, and craft the future of digital transformation! Sopra Steria's Strategic Digital Services are once again growing their ServiceNow capability and are in the market for Lead ServiceNow Developers! We are seeking an experiencedLead ServiceNow Developerto drive the design, development, and implementation of ServiceNow solutions. In this role, you will direct a team of developers, collaborate with key stakeholders, and drive the successful delivery of scalable and efficient ServiceNow applications. You will be responsible for technical strategy, best practices, and innovative solutions to enhance business processes. We can offer great career progression opportunities, benefits which you can flex to meet your needs and training and development opportunities.
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New Senior Data Engineer Contract Roles We have multiple new Senior Data Engineer Contract roles for a London based financial services client of ours. This would be working on a greenfield project in a new team building out a digital platform. This is outside IR35, 1-2 days per week onsite in London and initial 6 month contract and an immediate start. The ideal candidate will be a data engineer from a software engineering background with machine learning experience. The rate available for this position is: £550-575pd * ETL / Data Pipelines / Data Integration * Python & Java (for building data pipelines & APIs) * Snowflake * AWS * Machine Learning * React or Angular Please apply directly or email me your CV on
New Senior Data Engineer Contract Roles We have multiple new Senior Data Engineer Contract roles for a London based financial services client of ours. This would be working on a greenfield project in a new team building out a digital platform. This is outside IR35, 1-2 days per week onsite in London and initial 6 month contract and an immediate start. The ideal candidate will be a data engineer from a software engineering background with machine learning experience. The rate available for this position is: £550-575pd * ETL / Data Pipelines / Data Integration * Python & Java (for building data pipelines & APIs) * Snowflake * AWS * Machine Learning * React or Angular Please apply directly or email me your CV on
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Claims Business Analyst - Location: Guildford (Hybrid – 1 day per week/Month in the office) Contract Type: Permanent - About the Role - We are working with a market-leading insurer currently undergoing a major transformation of its UK Commercial business. They are seeking a Claims Business Analyst to support key initiatives within their Target Operating Model programme. This permanent role offers the opportunity to work across core system modernisation, data-led digital development, and internal/external integrations - aimed at improving the end-to-end journey for customers, intermediaries, and internal users. Requirements * 3+ years experience delivering change across medium to large-scale programmes * Familiarity with claims platforms * Excellent stakeholder engagement and facilitation skills * Proficient in both Agile and Waterfall methodologies * System integratio
Claims Business Analyst - Location: Guildford (Hybrid – 1 day per week/Month in the office) Contract Type: Permanent - About the Role - We are working with a market-leading insurer currently undergoing a major transformation of its UK Commercial business. They are seeking a Claims Business Analyst to support key initiatives within their Target Operating Model programme. This permanent role offers the opportunity to work across core system modernisation, data-led digital development, and internal/external integrations - aimed at improving the end-to-end journey for customers, intermediaries, and internal users. Requirements * 3+ years experience delivering change across medium to large-scale programmes * Familiarity with claims platforms * Excellent stakeholder engagement and facilitation skills * Proficient in both Agile and Waterfall methodologies * System integratio
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UK (Hybrid) | Permanent | c. £80,000 Per Annum - A leading global organisation is seeking a Platform Engineer to join their internal technology team and take ownership of their ServiceNow platform. This is a hands-on, high-impact role focused on maintaining, optimising, and evolving the platform using modern DevOps and automation practices. You’ll work cross-functionally with engineering, security, architecture, and operations teams to ensure the platform is reliable, secure, and scalable—supporting the wider business with smart, efficient technology solutions. * Deploying, managing, and maintaining ServiceNow environments across dev and prod tiers * Proactively monitoring systems for performance, cost, and stability improvements * Automating manual tasks and contributing to a DevOps and SRE-focused culture * Troubleshooting and resolving cross-platform technical issu
UK (Hybrid) | Permanent | c. £80,000 Per Annum - A leading global organisation is seeking a Platform Engineer to join their internal technology team and take ownership of their ServiceNow platform. This is a hands-on, high-impact role focused on maintaining, optimising, and evolving the platform using modern DevOps and automation practices. You’ll work cross-functionally with engineering, security, architecture, and operations teams to ensure the platform is reliable, secure, and scalable—supporting the wider business with smart, efficient technology solutions. * Deploying, managing, and maintaining ServiceNow environments across dev and prod tiers * Proactively monitoring systems for performance, cost, and stability improvements * Automating manual tasks and contributing to a DevOps and SRE-focused culture * Troubleshooting and resolving cross-platform technical issu
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NEW CONTRACT iOS DEVELOPER ROLE AVAILABLE - REMOTE (UK/EU-BASED) * Outside IR35 * 9-12 Month Initial Contract | Start ASAP | Likely Extension - A new contract opportunity for a skilled iOS Developer to build and deploy AI-powered fintech mobile apps. You will work on secure, high-quality solutions while integrating machine learning features such as NLP and recommendation systems. * Develop and deploy iOS apps (Swift / Objective-C, iOS SDK, App Store). * Integrate RESTful APIs and backend services into iOS applications. * Embed AI/ML features (NLP, recommendation engines) into mobile workflows. * Deliver compliant and secure fintech solutions (GDPR, OAuth, encryption). * Experience managing projects end-to-end (greenfield exp.) * Strong expertise in iOS development (Swift / Objective-C, iOS SDK, App Store deployment)
NEW CONTRACT iOS DEVELOPER ROLE AVAILABLE - REMOTE (UK/EU-BASED) * Outside IR35 * 9-12 Month Initial Contract | Start ASAP | Likely Extension - A new contract opportunity for a skilled iOS Developer to build and deploy AI-powered fintech mobile apps. You will work on secure, high-quality solutions while integrating machine learning features such as NLP and recommendation systems. * Develop and deploy iOS apps (Swift / Objective-C, iOS SDK, App Store). * Integrate RESTful APIs and backend services into iOS applications. * Embed AI/ML features (NLP, recommendation engines) into mobile workflows. * Deliver compliant and secure fintech solutions (GDPR, OAuth, encryption). * Experience managing projects end-to-end (greenfield exp.) * Strong expertise in iOS development (Swift / Objective-C, iOS SDK, App Store deployment)
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Location: London - 1x a month - Salary: Up to £95,000 (D.O.E) + benefits - Fruition Group working with a leading Insurtech unicorn on a mission to transform the insurance industry. Their products have already generated millions in revenue, and now they're investing heavily in new innovations that will shape the sector for years to come. This is an exciting opportunity for a motivated Senior Engineer who wants to grow in a high-performing, forward-thinking business. As a Senior Backend Engineer, you'll play a central role in building and scaling the systems that power their insurance platform. You'll focus on developing Python-based cloud microservices (FastAPI preferred), contributing to the architecture of resilient, high-performance systems, and collaborating with a cross-functional team to deliver features at pace.
Location: London - 1x a month - Salary: Up to £95,000 (D.O.E) + benefits - Fruition Group working with a leading Insurtech unicorn on a mission to transform the insurance industry. Their products have already generated millions in revenue, and now they're investing heavily in new innovations that will shape the sector for years to come. This is an exciting opportunity for a motivated Senior Engineer who wants to grow in a high-performing, forward-thinking business. As a Senior Backend Engineer, you'll play a central role in building and scaling the systems that power their insurance platform. You'll focus on developing Python-based cloud microservices (FastAPI preferred), contributing to the architecture of resilient, high-performance systems, and collaborating with a cross-functional team to deliver features at pace.
Location: London - 1x a month - Salary: Up to £120,000 (D.O.E) + benefits - Fruition Group are partnering with a high-growth Insurtech unicorn that's scaling its engineering function. This is a unique chance to work across both proven, revenue-generating products and greenfield initiatives that are reshaping the future of insurance. It's an ideal role for a driven Lead Engineer who thrives in ambitious environments and wants to make a tangible impact. As a Lead Backend Engineer, you'll take ownership of designing and scaling cloud-native backend systems. You'll work primarily with Python (FastAPI) and play a key role in shaping the architecture of microservices that support millions of users. Beyond hands-on development, you'll provide technical leadership, mentor team members, and influence strategic engineering decisions.
Location: London - 1x a month - Salary: Up to £120,000 (D.O.E) + benefits - Fruition Group are partnering with a high-growth Insurtech unicorn that's scaling its engineering function. This is a unique chance to work across both proven, revenue-generating products and greenfield initiatives that are reshaping the future of insurance. It's an ideal role for a driven Lead Engineer who thrives in ambitious environments and wants to make a tangible impact. As a Lead Backend Engineer, you'll take ownership of designing and scaling cloud-native backend systems. You'll work primarily with Python (FastAPI) and play a key role in shaping the architecture of microservices that support millions of users. Beyond hands-on development, you'll provide technical leadership, mentor team members, and influence strategic engineering decisions.
Implement schema registries, data contracts, and API-first data governance.
Implement schema registries, data contracts, and API-first data governance.
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The ideal candidate will have a robust background in AWS, Node.js, and React, along with expertise in NoSQL databases, RESTful API design and development, product development, and deployment of applications on both iOS and Android platforms.
The ideal candidate will have a robust background in AWS, Node.js, and React, along with expertise in NoSQL databases, RESTful API design and development, product development, and deployment of applications on both iOS and Android platforms.
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We are seeking a proactive and customer-focused Service Desk Analyst to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point of contact for our internal and external users, providing essential technical support. You will receive, triage, and resolve a wide range of IT-related incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Provide first-line support to users, attempting to resolve issues at Level 1. Diagnose and troubleshoot hardware, software, and network issues. Escalate complex incidents to Level 2 and 3 support teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with
We are seeking a proactive and customer-focused Service Desk Analyst to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point of contact for our internal and external users, providing essential technical support. You will receive, triage, and resolve a wide range of IT-related incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Provide first-line support to users, attempting to resolve issues at Level 1. Diagnose and troubleshoot hardware, software, and network issues. Escalate complex incidents to Level 2 and 3 support teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with
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Excellent API testing experience using Postman, IntelliJ Http Client, or similar tools.
Excellent API testing experience using Postman, IntelliJ Http Client, or similar tools.
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Work closely with the team to develop new features, such as better interpretation layers, enhanced data decoding, and improved API coverage for various blockchain data.
Work closely with the team to develop new features, such as better interpretation layers, enhanced data decoding, and improved API coverage for various blockchain data.
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Experience with Javascript, HTML, XML, and web services (REST API, SOAP)
Experience with Javascript, HTML, XML, and web services (REST API, SOAP)
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Experience with Javascript, HTML, XML, and web services (REST API, SOAP)
Experience with Javascript, HTML, XML, and web services (REST API, SOAP)
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