Thomson Reuters is seeking a Site Reliability Engineer to join the Case Center product within our Service Management, Technology team. The Site Reliability Engineer will support the reliability, performance, and operability of customer environments by contributing to routine change, incident, and problem management processes, as well as by driving continuous improvements in observability and automation across both non-production and production environments. The role will collaborate closely with product engineering, content, customer service, and wider technology teams to deliver resilient and high-quality service outcomes. * Lead proactive monitoring and health management for production and non-production environments; identify options for problem resolution and initiate appropriate actions.
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