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Data & Analytics Product Manager (London, New York, or Singapore)
Data & Analytics Product Manager (London, New York, or Singapore)
Lloyds List Intelligence
London
Competitive
Strong technical understanding of data delivery and API technologies, protocols and best practises
Strong technical understanding of data delivery and API technologies, protocols and best practises
Job Introduction - At SCS Railways, were delivering one of the most transformative rail projects in the UK and our IT team is at the heart of making it happen. We manage cloud-based and on-site services for over 2,000 users, ensuring seamless collaboration, secure data management, and cutting-edge digital solutions across our business. Were now looking for a Solutions Architect (Information Management) a technically skilled, forward-thinking professional who will play a leading role in developing and enhancing our information management systems. If youre passionate about modern cloud technologies, integration architecture, and building scalable, high-performance solutions, this is your opportunity to make a lasting impact. Working arrangements: This role will be based in the office for a minimum of 3 days per week. Main Responsibilities
Job Introduction - At SCS Railways, were delivering one of the most transformative rail projects in the UK and our IT team is at the heart of making it happen. We manage cloud-based and on-site services for over 2,000 users, ensuring seamless collaboration, secure data management, and cutting-edge digital solutions across our business. Were now looking for a Solutions Architect (Information Management) a technically skilled, forward-thinking professional who will play a leading role in developing and enhancing our information management systems. If youre passionate about modern cloud technologies, integration architecture, and building scalable, high-performance solutions, this is your opportunity to make a lasting impact. Working arrangements: This role will be based in the office for a minimum of 3 days per week. Main Responsibilities
We are seeking a proactive and growth-driven CRM Architect to support our VIP and Growth teams by managing the implementation, configuration, and ongoing support of a dedicated CRM platform. The ideal candidate will possess expertise in CRM solutions (e.g., Salesforce), have a strategic mindset for solving business challenges, and act as a thought partner in scaling the VIP program and growth-focused initiatives. This role will play a critical part in delivering a best-in-class experience for our relationship managers, our high-value clients and enabling business growth through the CRM system. Responsibilities * Serve as the primary architect for the CRM platform, overseeing day-to-day configuration, user support, and system optimization. * Design and customize CRM objects, fields, workflows, reports, dashboards, and page layouts to address evolving business needs.
We are seeking a proactive and growth-driven CRM Architect to support our VIP and Growth teams by managing the implementation, configuration, and ongoing support of a dedicated CRM platform. The ideal candidate will possess expertise in CRM solutions (e.g., Salesforce), have a strategic mindset for solving business challenges, and act as a thought partner in scaling the VIP program and growth-focused initiatives. This role will play a critical part in delivering a best-in-class experience for our relationship managers, our high-value clients and enabling business growth through the CRM system. Responsibilities * Serve as the primary architect for the CRM platform, overseeing day-to-day configuration, user support, and system optimization. * Design and customize CRM objects, fields, workflows, reports, dashboards, and page layouts to address evolving business needs.
Our API service layer is written in Go, following a documentation-first mindset. * Experience delivering cloud-based REST API solutions
Our API service layer is written in Go, following a documentation-first mindset. * Experience delivering cloud-based REST API solutions
Distributed Systems Engineer - Data Platform (Delivery, Database, Retrieval)
Distributed Systems Engineer - Data Platform (Delivery, Database, Retrieval)
Cloudflare
London
Competitive
This includes developing our public GraphQL API, building robust log delivery solutions and integrations with customer destinations, and contributing to our alerting products, which empower users to configure and receive near real-time alerts based on the logs and metrics observed by our data platform.
This includes developing our public GraphQL API, building robust log delivery solutions and integrations with customer destinations, and contributing to our alerting products, which empower users to configure and receive near real-time alerts based on the logs and metrics observed by our data platform.
Provide guidance to customers who are implementing solutions using the Sprinklr API. * Analyze backend code and API requests/responses. * Create API Extensions using 3rd party API endpoints to be consumed within Sprinklr workflows. * Proven track record with API-based integrations (REST, JSON, authentication flows such as OAuth 2.0).
Provide guidance to customers who are implementing solutions using the Sprinklr API. * Analyze backend code and API requests/responses. * Create API Extensions using 3rd party API endpoints to be consumed within Sprinklr workflows. * Proven track record with API-based integrations (REST, JSON, authentication flows such as OAuth 2.0).
lastupdated - 10/21/2025 - jobtitle - Job Description - Role - Sr. Technology Architect - Technology - Data Modelling, ERWIN Modelling, Azure Architect, PySpark - Location - UK(London) Data Architect should have key understanding of building Data Models, Experience in Data Architecting and Engineering space on Spark, Pyspark, ADF, Azure Synapse and Data Lake. Your role - In the role of a Sr Technology Architect, you will primarily be responsible for identifying best-fit architectural solutions for one or more projects; develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution - As a thought and solution leader, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client discussions, in-house capability building.
lastupdated - 10/21/2025 - jobtitle - Job Description - Role - Sr. Technology Architect - Technology - Data Modelling, ERWIN Modelling, Azure Architect, PySpark - Location - UK(London) Data Architect should have key understanding of building Data Models, Experience in Data Architecting and Engineering space on Spark, Pyspark, ADF, Azure Synapse and Data Lake. Your role - In the role of a Sr Technology Architect, you will primarily be responsible for identifying best-fit architectural solutions for one or more projects; develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution - As a thought and solution leader, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client discussions, in-house capability building.
Role Senior Consultant - Technology Inrule BRMS & .Net - Business Unit INS-ADM - Compensation Competitive (including bonus) We are seeking a highly skilled senior developer with expertise in InRule Business Rules Management System (BRMS) and .NET technologies . The ideal candidate will have 7+ years of overall IT experience, including 23 years of hands-on experience with InRule , and will be responsible for leading the design, development, and integration of rule-based solutions within enterprise applications. Your role * Lead the design and implementation of business rule solutions using InRule BRMS. * Collaborate with business analysts and stakeholders to gather rule requirements and translate them into technical specifications. * Integrate InRule with enterprise applications and APIs, including .NET, RESTful services, and cloud platforms.
Role Senior Consultant - Technology Inrule BRMS & .Net - Business Unit INS-ADM - Compensation Competitive (including bonus) We are seeking a highly skilled senior developer with expertise in InRule Business Rules Management System (BRMS) and .NET technologies . The ideal candidate will have 7+ years of overall IT experience, including 23 years of hands-on experience with InRule , and will be responsible for leading the design, development, and integration of rule-based solutions within enterprise applications. Your role * Lead the design and implementation of business rule solutions using InRule BRMS. * Collaborate with business analysts and stakeholders to gather rule requirements and translate them into technical specifications. * Integrate InRule with enterprise applications and APIs, including .NET, RESTful services, and cloud platforms.
Crucially, the ability to understand how these tools integrate (data flow, API concepts) is essential, even if they're not building the integrations from scratch.
Crucially, the ability to understand how these tools integrate (data flow, API concepts) is essential, even if they're not building the integrations from scratch.
Lead the design and implementation of comprehensive quality strategies across platforms like Salesforce, Azure, and AWS, including test approaches (unit, integration, API, UI, performance, security, accessibility) and automation frameworks using C#, Python, Apex, and TypeScript. Proven test automation skills using tools like Selenium, Playwright, Cypress, pytest, xUnit/NUnit, or Jest for functional, integration, API, and end-to-end testing.
Lead the design and implementation of comprehensive quality strategies across platforms like Salesforce, Azure, and AWS, including test approaches (unit, integration, API, UI, performance, security, accessibility) and automation frameworks using C#, Python, Apex, and TypeScript. Proven test automation skills using tools like Selenium, Playwright, Cypress, pytest, xUnit/NUnit, or Jest for functional, integration, API, and end-to-end testing.
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. Job Description * Architect and Design Cloud Solutions: Design and implement end-to-end cloud solutions on Azur
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. Job Description * Architect and Design Cloud Solutions: Design and implement end-to-end cloud solutions on Azur
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life - The Digital Technologies Business Unit (DTBU) at Medtronic is implementing cutting-edge AI technology, computer vision, and augmented reality in the operating room (OR) to augment surgical coaching, and eventually, performance. Our goal is to deliver safer surgery around the world. Our Touch SurgeryTM Video solution is an innovative video management and data analytics platform for hospitals that includes the DS1 Computer, our first OR device, allowing surgeons, OR team members, and trainees to securely access videos of their procedures shortly after surgery.
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life - The Digital Technologies Business Unit (DTBU) at Medtronic is implementing cutting-edge AI technology, computer vision, and augmented reality in the operating room (OR) to augment surgical coaching, and eventually, performance. Our goal is to deliver safer surgery around the world. Our Touch SurgeryTM Video solution is an innovative video management and data analytics platform for hospitals that includes the DS1 Computer, our first OR device, allowing surgeons, OR team members, and trainees to securely access videos of their procedures shortly after surgery.
About Us - Do you want to work on the most pressing problem of our generation? Do you have experience building great products and know what it's like to roll up your sleeves and execute well, while building a company around you for the long term? If you truly know what it feels like to fly the plane while trying to build it, we want to hear from you. We're looking for the best software engineers in the world to join a growing series A startup. At CarbonChain we see the climate crisis as a transformative opportunity for the global economy, and a rewarding career opportunity for those excited to take on the challenge in a rapidly growing market. Decarbonizing the economy requires a granular, real-time view of where emissions come from and how they might be reduced. We've built software to automate the carbon footprinting of supply chains so their emissions can be measur
About Us - Do you want to work on the most pressing problem of our generation? Do you have experience building great products and know what it's like to roll up your sleeves and execute well, while building a company around you for the long term? If you truly know what it feels like to fly the plane while trying to build it, we want to hear from you. We're looking for the best software engineers in the world to join a growing series A startup. At CarbonChain we see the climate crisis as a transformative opportunity for the global economy, and a rewarding career opportunity for those excited to take on the challenge in a rapidly growing market. Decarbonizing the economy requires a granular, real-time view of where emissions come from and how they might be reduced. We've built software to automate the carbon footprinting of supply chains so their emissions can be measur
Location: Central London or Remote [Moldova] Job Type: Full time - Why join us? If you love food and technology as much as we do, youll love life at Vita Mojo. Were on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, were powering the digital transformation of your favourite pubs, bars and restaurants. And we want a world where everyone gets the meal theyre hoping for. Each and every time. Our Vita Mojo DNA - Were proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, youll be joining a supportive team whove always got your back. Our passion for technology and food is matched only by our support for our people. About the role - Your mission as a Vita Mojo Full Stack Engineer is to help us bring o
Location: Central London or Remote [Moldova] Job Type: Full time - Why join us? If you love food and technology as much as we do, youll love life at Vita Mojo. Were on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, were powering the digital transformation of your favourite pubs, bars and restaurants. And we want a world where everyone gets the meal theyre hoping for. Each and every time. Our Vita Mojo DNA - Were proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, youll be joining a supportive team whove always got your back. Our passion for technology and food is matched only by our support for our people. About the role - Your mission as a Vita Mojo Full Stack Engineer is to help us bring o
We are a fast-growing, research-driven company building an artificial intelligence that helps online publishers overcome the challenges they face every day. Using novel AI, we are revolutionising the publishing industry and have a track record of building things that others have ruled out as impossible. Leading names from around the world rely on our product every day, including The Times, Le Monde, The Guardian, Vogue and many more. About the Role: You will work closely with our Product team and Data Scientists to define and execute on the future path for our products. * Work closely with senior engineers to design, build, and maintain back-end services and systems that support our AI-powered products, all whilst meeting launch deadlines. * Assist in the development and optimization of scalable, high-performance systems to support large volumes of data and machine ..
We are a fast-growing, research-driven company building an artificial intelligence that helps online publishers overcome the challenges they face every day. Using novel AI, we are revolutionising the publishing industry and have a track record of building things that others have ruled out as impossible. Leading names from around the world rely on our product every day, including The Times, Le Monde, The Guardian, Vogue and many more. About the Role: You will work closely with our Product team and Data Scientists to define and execute on the future path for our products. * Work closely with senior engineers to design, build, and maintain back-end services and systems that support our AI-powered products, all whilst meeting launch deadlines. * Assist in the development and optimization of scalable, high-performance systems to support large volumes of data and machine ..
Were a specialist financial technology company transforming B2B credit (website) * Were backed by top European and American VCs including Dawn Capital, Octopus Ventures, Talis and Expa * Founded in 2020, we are licensed and operating across the UK, Europe, US and Canada with offices in London, New York and Dallas * Since our commercial launch in March 2022, we are already serving some of the worlds largest companies, providing them with superior credit protection and innovative risk management technology - Were looking for a Full Stack / Back End Engineer whos excited to build reliable systems and experiment with new technologies. Youll help design, build, and maintain the APIs and services behind our platform, working across the stack from infrastructure to UI. Youll be closely involved in technical decisions, architecture, and best practices, while contributing dire
Were a specialist financial technology company transforming B2B credit (website) * Were backed by top European and American VCs including Dawn Capital, Octopus Ventures, Talis and Expa * Founded in 2020, we are licensed and operating across the UK, Europe, US and Canada with offices in London, New York and Dallas * Since our commercial launch in March 2022, we are already serving some of the worlds largest companies, providing them with superior credit protection and innovative risk management technology - Were looking for a Full Stack / Back End Engineer whos excited to build reliable systems and experiment with new technologies. Youll help design, build, and maintain the APIs and services behind our platform, working across the stack from infrastructure to UI. Youll be closely involved in technical decisions, architecture, and best practices, while contributing dire
Senior Software Developer - Remote with ad-hoc travel to Manchester || Experience within UK central government required - The Company - At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly skilled cross-functional consultants, analysts, and support staff. About the Role - We're looking for a Senior Software Developer with strong expertise in Node.js (preferably), alongside Java or JavaScript, to join our growing team. * Be eligible for BPSS clearance . * Have proven experience delivering projects within UK central governm
Senior Software Developer - Remote with ad-hoc travel to Manchester || Experience within UK central government required - The Company - At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly skilled cross-functional consultants, analysts, and support staff. About the Role - We're looking for a Senior Software Developer with strong expertise in Node.js (preferably), alongside Java or JavaScript, to join our growing team. * Be eligible for BPSS clearance . * Have proven experience delivering projects within UK central governm
Location London Embassy Gardens - Type: Full-time - Department: Technology - Job Summary * To assist in the ongoing work relating to the integration and updates between Iterable (CRM) and WordPress (Headless and monolithic) * Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth * Assist in formulating effective, responsive designs and turning them into working Gutenberg blocks and front-end components * Designing and implementing new features and functionality * Ensuring high-performance and availability, and managing all technical aspects of the CMS (WordPress) * Contributing to best practices relating to site builds, application security, regular patching and coding standards. Responsibilities * Assist with the implementation of new features and updates to the new email market
Location London Embassy Gardens - Type: Full-time - Department: Technology - Job Summary * To assist in the ongoing work relating to the integration and updates between Iterable (CRM) and WordPress (Headless and monolithic) * Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth * Assist in formulating effective, responsive designs and turning them into working Gutenberg blocks and front-end components * Designing and implementing new features and functionality * Ensuring high-performance and availability, and managing all technical aspects of the CMS (WordPress) * Contributing to best practices relating to site builds, application security, regular patching and coding standards. Responsibilities * Assist with the implementation of new features and updates to the new email market
As an AI Backend Services Engineer at Labster, you will be instrumental in building robust backend services that leverage AI capabilities (particularly LLM APIs) to enhance personalized adaptive tutoring in immersive learning experiences. You'll play a pivotal role in designing, implementing, and scaling services that integrate with AI providers and automation tools to deliver educational content effectively, contributing significantly to Labster's mission to empower 100 million students globally with personal AI tutors that dramatically advance equal access to high-quality science and healthcare education. If youre passionate about working for a mission-driven organization and making a tangible difference in the world through education and healthcare innovation, please read on and apply! Responsibilities
As an AI Backend Services Engineer at Labster, you will be instrumental in building robust backend services that leverage AI capabilities (particularly LLM APIs) to enhance personalized adaptive tutoring in immersive learning experiences. You'll play a pivotal role in designing, implementing, and scaling services that integrate with AI providers and automation tools to deliver educational content effectively, contributing significantly to Labster's mission to empower 100 million students globally with personal AI tutors that dramatically advance equal access to high-quality science and healthcare education. If youre passionate about working for a mission-driven organization and making a tangible difference in the world through education and healthcare innovation, please read on and apply! Responsibilities
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Bicycle Therapeutics is a clinical-stage pharmaceutical company developing a novel class of medicines, referred to as Bicycle molecules, for diseases that are underserved by existing therapeutics. Bicycle molecules are fully synthetic short peptides constrained with small molecule scaffolds to form two loops that stabilize their structural geometry. This constraint facilitates target binding with high affinity and selectivity, making Bicycle molecules attractive candidates for drug development. The company is evaluating zelenectide pevedotin (formerly BT8009), a Bicycle Drug Conjugate (BDC) targeting Nectin-4, a well-validated tumor antigen; BT5528, a BDC molecule targeting EphA2, a historically undruggable target; and BT7480, a Bicycle Tumor-Targeted Immune Cell Agonist (Bicycle TICA) targeting Nectin-4 and agonizing CD137, in company-sponsored clinical trials.
Bicycle Therapeutics is a clinical-stage pharmaceutical company developing a novel class of medicines, referred to as Bicycle molecules, for diseases that are underserved by existing therapeutics. Bicycle molecules are fully synthetic short peptides constrained with small molecule scaffolds to form two loops that stabilize their structural geometry. This constraint facilitates target binding with high affinity and selectivity, making Bicycle molecules attractive candidates for drug development. The company is evaluating zelenectide pevedotin (formerly BT8009), a Bicycle Drug Conjugate (BDC) targeting Nectin-4, a well-validated tumor antigen; BT5528, a BDC molecule targeting EphA2, a historically undruggable target; and BT7480, a Bicycle Tumor-Targeted Immune Cell Agonist (Bicycle TICA) targeting Nectin-4 and agonizing CD137, in company-sponsored clinical trials.
About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate their complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our clients system topologies.
About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate their complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our clients system topologies.
Location : London ? Office requirement : Hybrid, 1-2 days per week in office Employment type : Permanent - At GWI we're always looking for extraordinary people who thrive on making an extraordinary impact. Right now we're looking for a Technical Product Manager to play a key role in our calculations squad of the Platform Product team in London. If that's you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. Sounds great, what will I be doing? As our Technical Product Manager you'll sit within the Calculations squad of the Platform Product team, who are responsible for GWI's high-performance computation engine that processes billions of data points to deliver fast, accurate, and scalable insights. This system sits at the core of our platform, powering in-memory data processing across all
Location : London ? Office requirement : Hybrid, 1-2 days per week in office Employment type : Permanent - At GWI we're always looking for extraordinary people who thrive on making an extraordinary impact. Right now we're looking for a Technical Product Manager to play a key role in our calculations squad of the Platform Product team in London. If that's you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. Sounds great, what will I be doing? As our Technical Product Manager you'll sit within the Calculations squad of the Platform Product team, who are responsible for GWI's high-performance computation engine that processes billions of data points to deliver fast, accurate, and scalable insights. This system sits at the core of our platform, powering in-memory data processing across all
Description - This is an exciting opportunity for a service delivery engineer (SDE) to play a key role in operating our innovative managed services. Working across our managed detection and response (MDR) and extended detection and response (XDR) offerings, the individual will be responsible for supporting customers throughout their time with Solis, from their initial technical onboarding to regular health checks and maintenance to ensure the service runs smoothly and effectively. This is a customer-facing role requiring strong verbal and written communication skills. Foundational technical knowledge is also key to ensure our tools are deployed and configured correctly. The candidate will also support the ongoing improvement of service delivery processes. Key Responsibilities - Onboarding and Maintenance
Description - This is an exciting opportunity for a service delivery engineer (SDE) to play a key role in operating our innovative managed services. Working across our managed detection and response (MDR) and extended detection and response (XDR) offerings, the individual will be responsible for supporting customers throughout their time with Solis, from their initial technical onboarding to regular health checks and maintenance to ensure the service runs smoothly and effectively. This is a customer-facing role requiring strong verbal and written communication skills. Foundational technical knowledge is also key to ensure our tools are deployed and configured correctly. The candidate will also support the ongoing improvement of service delivery processes. Key Responsibilities - Onboarding and Maintenance
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Your Opportunity: Based in our Enfield office with a hybrid working model, youll join the Global Customer Satisfaction department as a Technical Support Specialist. If youre passionate about providing outstanding customer support, building strong client relationships, and enjoy working in a fast-paced, technology-focused environment, this is the role for you! Were seeking a dedicated French-speaking Technical Support Specialist to assist customers using EBSCO software solutions and help ensure their success. * Troubleshoot and resolve product-related issues * Guide clients through installation, configuration, and upgrades * Monitor customer casework and ensure timely resolution * Conduct proactive service meetings and communicate updates * Advocate for customer needs across internal teams * Deliver internal training and maintain support documentation
Your Opportunity: Based in our Enfield office with a hybrid working model, youll join the Global Customer Satisfaction department as a Technical Support Specialist. If youre passionate about providing outstanding customer support, building strong client relationships, and enjoy working in a fast-paced, technology-focused environment, this is the role for you! Were seeking a dedicated French-speaking Technical Support Specialist to assist customers using EBSCO software solutions and help ensure their success. * Troubleshoot and resolve product-related issues * Guide clients through installation, configuration, and upgrades * Monitor customer casework and ensure timely resolution * Conduct proactive service meetings and communicate updates * Advocate for customer needs across internal teams * Deliver internal training and maintain support documentation
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Bango enables content providers to reach more paying customers through global partnerships. Today, the Digital Vending Machine is driving the rapid growth of the subscriptions economy, powering choice and control for subscribers. The worlds largest content providers, including Amazon, Google and Microsoft trust Bango technology to reach subscribers everywhere. Bango, where people subscribe. Role - As a Business Analyst in the Delivery team, reporting to a Project Delivery Manager, you are responsible for ensuring the successful integration of customer systems into the Bango Platform. You will work directly with customers to build strong relationships, understand their systems, and design integration solutions that unlock value for both them and Bango. Youll collaborate closely with Pre-Sales, Project Managers, Integration Engineers, QA Engineers, and the Managed Servi
Bango enables content providers to reach more paying customers through global partnerships. Today, the Digital Vending Machine is driving the rapid growth of the subscriptions economy, powering choice and control for subscribers. The worlds largest content providers, including Amazon, Google and Microsoft trust Bango technology to reach subscribers everywhere. Bango, where people subscribe. Role - As a Business Analyst in the Delivery team, reporting to a Project Delivery Manager, you are responsible for ensuring the successful integration of customer systems into the Bango Platform. You will work directly with customers to build strong relationships, understand their systems, and design integration solutions that unlock value for both them and Bango. Youll collaborate closely with Pre-Sales, Project Managers, Integration Engineers, QA Engineers, and the Managed Servi
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