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Articles with the Tag:

client

How to work with difficult clients

Difficult clients are a fact of life for IT contractors. What makes them so hard to work with and how should you deal with them?

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Techniques for IT support: handling awkward customers

IT support is one of the toughest jobs out there because it’s all about dealing with in-house customers. Read our handy tips to find out how to handle awkward customers.

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Current challenges in banking

After the credit crunch and numerous regulatory summits, the financial services sector has a new focus and is renewing IT resources, says Helen Beckett

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IR35 explained

If you are an IT contractor, self-employed or looking to go into IT contracting, you will be subject to IR35 tax law. We've got the lowdown on this complex tax.

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Not sure of the difference between a network analyst and a network manager? Get up to speed with our rundown of who does what in the world of IT.

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ITJOBLOG

For all the latest IT opinion, reviews and analysis, visit the ITJOBLOG, written and read by experts.

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