A new survey of chief information officers by the market research group
suggests that though IT budgets may remain flat, or increase only slightly, in 2010, this is a good time for
to make fresh efforts to adopt new technologies.
Gartner surveyed a group of CIOs in the US; but its findings are equally applicable to the UK IT sector. The Gartner report implies that while the UK inches out of recession, IT leaders should be prepared to move from cost-cutting regimes to actively seeking gains in productivity and innovation.
Mark McDonald, Gartner’s group vice-president of programmes, said, "CIOs see 2010 as another tough year; 41% expect continued business contraction, while 53% see stabilisation and 6% see actual real growth coming," he said.
The recession spurred a renewed focus on cost-cutting measures, including the locating of software in environments separated from the underlying hardware – a practice known as virtualisation – and the outsourcing of commodity services.
By continuing to adopt these technologies, the industry can make its next tentative steps towards its long-held dream of self-automated systems.
50% of respondents expected the look of IT and their role in it to change as the economy lifted. "People know that IT is strategic but it's the operational issues that get in the way of realising that value," said MacDonald,
"2010 should be the year that we make the transition from IT being a resource-based back-office function to becoming a results-based source of innovation and advantage."
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