Solution Architect – Videoconference solutions
My client is a global provider of technology products, managed services and outsourced solutions - a leader in the field of document management and personal communications solutions. They work with a large number of Fortune Global 500 customers across the world delivering complex, leading edge technology services which their customers use to transform business processes and to gain a competitive edge.
Core company capabilities include office solutions, production printing and managed document services as well as videoconferencing and personal communications technology.
The current requirement is for a Solutions Architect to work within the European arm of the business. You will have the opportunity to influence the product portfolio and future direction of the rapidly growing European videoconferencing solutions division. You will need experience in:
·System design in the communication and videoconference business (Polycom, Cisco or equivalent)
·Technical needs analysis in real customer cases again in the videoconference arena
·Working in a technical / design capacity at all stages of the sales cycle from bid through design and implementation to handover to Project Management
·Managing and driving process change and improvement
·Working Internationally (an additional European language would be very beneficial – excellent written and spoken English is absolutely essential)
·Commercial negotiations with a solid awareness of the commercial impact of design decisions
·You will need to be analytical and strategic in your thinking
·If you’ve previously worked on bids that would be ideal but is not completely essential
·Customer facing Pre Sales is very much part of this role but the company will consider a Senior Engineer who is both motivated to move into Solution architecture and who has the necessary soft skills – videoconference technology is absolutely essential (Polycom, Cisco or equivalent)
You will be responsible for delivering solutions to global customers with a value in the £millions. In addition you will be liaising closely with Solution Architects across Europe on local issues as well as developing robust processes and procedures to be rolled out across the European business. You should expect to be travelling up to 20% of the time. Key result areas will include:
·Promoting best practice in regard to Solution Architecture throughout the European business
·Improving processes and tools and working with teams in Europe to increase quality and efficiency across the board in respect to videoconference solutions
·Supporting strategic European projects
·Working directly with major European customers on multi country solutions delivery
This position presents a genuine opportunity to join a global blue chip in the early stages of their videoconference capability build. They have aggressive growth targets over the next 3 years and you will be able to influence and shape the direction the business takes.