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Technical Support Consultant / Support Engineer

Posted

4

days ago

  • Newcastle Upon Tyne (NE1)

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  • Salary from £22,000 to £26,000 per annum
  • Job type:
    Permanent

Technical Support Consultant / Support Engineer, Newcastle upon Tyne
Salary up to £26,000

We are delighted to be working with innovative and very successful software house based just outside of Newcastle. Established for over 5 years and now have offices all over the world. Due to international growth of their market, an exciting opportunity has arisen for a Technical Consultant to join their busy support team.

The successful candidate will be providing email and telephone support from the office to worldwide customers. You'll also be expected to train and teach a diverse audience all aspects of the platform, both at home and abroad. They're looking for an experienced candidate with a strong IT background, and excellent abilities with Linux in a production environment. You'll be able to work independently and as part of a team. You're highly motivated and looking to pursue a career in a technical software support role.

Key responsibilities will include:
- Supporting customers worldwide
- Delivering training on the clients products
- Working with the development team to investigate and resolve software faults

Criteria:
- Strong experience with Linux systems administration
- Experience working in a production environment
- Ideally a minimum of 2 years technical and support related experience
- Experience of working in a support team
- Own a valid passport, suitable for travel outside the UK

The ideal candidate will be confident and articulate with a strong networking background, ideally with PHP and web development exposure who is looking to pursue a career in a technical software support role.

Salary up to £26,000

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