Support / Test Analysts To £17,000 - 23,000 Derby
Our client, TBS Enterprise Mobility, require a number of Support / Test Analysts for a busy ITIL run support function based in Belper, Derbyshire.
A world leader in leader in the development and implementation of field worker software solutions TBS provide a mobile platform enabling businesses
to exchange information in real time with their mobile workforce.
These technical support positions will offer you a customer facing incident and problem management role within a commercial environment providing
both internal and external support within a variety of service level agreements.
Technologies will include Windows Server, SQL Server and networking concepts e.g. Active Directory, IP, DNS, GPRS/3G and Subnets. Applications are written
in Microsoft .Net so any understanding C# or VB would be an advantage as would commercial experience within an ITIL frameworks. However, a minimum of
1-2 years commercial IT support experience is the real key (university placements considered).
This role will offer you the next step in a technology career with the opportunity to understand, analyse and solve a variety of technical issues, including;
Fault rectification, remote support, occasional on site support, software upgrades, installations and support to projects during their lifecycle and beyond.
By applying for this vacancy you are giving consent for us to submit your application to TBS Enterprise Mobility for the above vacancy. TBS will be reviewing and shortlisting for this vacancy and will make contact directly in due course. If you do not hear back within 15 days then please assume you have not been successful.