We are looking for an experienced IT consultant to join our team on a full time basis.
We are Mac specialists and we work with some of the Creative Industries leading companies.
Ideally you are already a consultant who has experience of providing support to several sites, have had the responsibility of setting up new systems, training users and providing ongoing support. You document thoroughly and work calmly under pressure.
The successful candidate will be working in close contact with the Technical Manager and the support team and will be involved with 1st, 2nd and 3rd line support along with planning and implementing technical solutions.
ESSENTIAL TECHNICAL SKILLS (PLEASE DO NOT APPLY IF YOU DO NOT HAVE THESE SKILLS)
At least 6 years technical support experience working with Mac's and surrounding technologies
Must have experience of supporting OS X Server (Mail - Cyrus and Postfix) ,Mobile accounts, Disk images, AFP, SMB, Open Directory, Kerberos)
Must have experience of supporting Kerio Mail Server
Network experience including installation and configuration of Routers, Firewalls and Wireless Access Points
Working knowledge of DNS
Bash shell scripting
ESSENTIAL QUALITIES
A desire to further their technical knowledge
Strong communication skills
Professional and positive manner
Good attention to detail
Ability to work under pressure
Willingness to accept responsibility for their work
Integrity, honesty and discretion
DESIRABLE SKILLS
ACTC or higher certification
Project Management
Draytek, Fortinet and Zyxel experience
Experience providing IT support to the creative industries
Windows Active Directory, Open Directory Integration